Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Snug fit. Great sound!
on April 15, 2024
Posted by: Julia_Gulia
Gender:Female
Length of ownership:1 month
I bought these about a month ago, and I am in love. The main reason for getting these is because it's hard to find ear buds that don't go in your ear, but that sound quality isn't compromised. I have very small ears, and normal ear buds that go in your ear tend to cause a lot of pain. These just hang out snugly on your ear, and the sound quality is fantastic.
Written by a customer while visiting bose.com
Customer Rating
5
Quality
on April 15, 2024
Posted by: Buz
These earbuds are great ! A bit pricey, but worth it.
Written by a customer while visiting bose.com
Customer Rating
4
Awesome sound, less than awesome case
on April 15, 2024
Posted by: danwemet
Gender:Male
Length of ownership:1 week
These fit my use case PERFECTLY. I wear them at work 8 hours a day, every day. They're very comfortable and sounds great! I tried multiple pairs of "ear clip" style buds and these by far sounded the best. The only draw back is the case. For the price I wish the case was better. It's compact but the lack of wireless charging is a let down. Also, the lid/hinge is not as robust as I'd like. The way the lid can twist while closed almost makes it feel cheap. A slightly redesigned case and these would be the best!
Written by a customer while visiting bose.com
Customer Rating
5
Fit Just Right
on April 14, 2024
Posted by: the noid
Gender:Male
Length of ownership:3 months
I have a few different types of wireless earbuds and these are by far the best.
Written by a customer while visiting bose.com
Customer Rating
3
What could make a good product better
on April 13, 2024
Posted by: Dnell97
Gender:Male
Length of ownership:1 month
I brought this product a couple weeks ago. I like the fit and style. Only issue I have is the clarity and sound. Product needs noise cancelation
Response from bose.comBy Customer Service, April 15, 2024
Thanks for your review. I'm happy to hear that you're a fan of the Bose sound. We will forward your suggestion to our support team for consideration.
Warm regards
Jolie - Customer Support
Warm regards
Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Worth Every Dollar !!
on April 13, 2024
Posted by: Quin
Gender:Female
Length of ownership:1 month
I have purchased every ear bud that Bose has made because the sound quality is amazing !
The last 2 models I purchased didn’t stay in my ear well.So when I saw these I was sold ! They are better than I expected ! I love love them ! Worth every dollar !
The last 2 models I purchased didn’t stay in my ear well.So when I saw these I was sold ! They are better than I expected ! I love love them ! Worth every dollar !
Written by a customer while visiting bose.com
Customer Rating
5
Great "in-earbuds" that aren't in-ear 🤔
on April 12, 2024
Posted by: omghax
I really prefer in-earbuds to headphones, but even after I got some foam tips for better comfort - my ears still get "swamp ear" and get irritated after long use. I finally decided to see if there was a better solution and stumbled upon these Bose Ultra Open Earbuds, which seemed like they could be the answer.
After about a week or so of using them, I have been pleasantly surprised at how well they perform. They are by far the weirdest pair of earbuds I have ever owned, and I was considering buying the Sony LinkBuds but I was really hoping for something different like bone conduction rather than in the ear (which seem to be my main problem).
I also was hoping that I'd be able to wear them for longer than my in-ear pair, which definitely is the case. Comparatively I'd have to take my in-ears out every so often to clean my ears as with these the only issue is my ear tends to get a tad irritated after long-use but it also could just be my ears getting used to something being there, hard to say right now until I've had them for longer but I just adjust them slightly up or down when I feel discomfort.
I actually got these as my "gaming" earbuds, which after turning off "Immersion Mode" and using "Stereo Mode" I feel it's best unless you're listening to music it's just too bassy for regular stuff in my humble opinion (still sounds great, YMMV). Battery life has been a lot better than my other pair of earbuds which would die after ~4-6 hours, so far the lowest I've gotten these have been around 40%. I'm also not too sure how fast they charge, since they live on my desk and I charge them overnight but when I first charged them it took about half hour to fully charge from ~60%.
It's a bit difficult to figure out what the optimal spot is for these earbuds to perform their best, I believe for me at least when they're at their lowest on/in your ear it seems to be the best. I'll randomly check that they're evenly pushed into my ears and not falling out from time to time, but generally they're pretty snug fit that don't move much once on.
As far as "noise cancellation" or "passive hearing" goes, they do a pretty good job at blocking out sound when turned up I generally have mine around 60% at that's loud enough for me - I can still hear around me, if need be which I like not having to take off my earbuds in between sessions to multitask. There was a recent firmware update that adds auto-volume, which increases the volume in louder environments which is kind of "noise cancellation" in its simplest form. You're also able to control the earbuds pretty well with just the button on either earbud, play, pause, skip track, reverse track, toggle immersive mode or you can customize the shortcut which is nice. I have left as cycle thru still/motion/off immersion, and right as toggle immersion but there's also "switch devices" and "access your voice assistant" as options.
I look forward to future updates and possibly v2 of this product if it performs well, a great niche product for an oversaturated market. I would recommend trying these out if you're at all interested, the price is a bit hard to swallow but they may become your favorite pair of earbuds 🫠
Written by a customer while visiting bose.com
Customer Rating
5
Breakout product
on April 12, 2024
Posted by: abel
Gender:Male
Length of ownership:1 week
I always hated earbuds because they hurt my ears and was happy to see this product. Of course, the sound quality is excellent as you expect from any Bose product. Bonus: I read that it can be used with other Bose Smartspeakers. Planning to use it with my Soundbar to watch TV.
Written by a customer while visiting bose.com