Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Good product with one major problem.
on April 22, 2024
Posted by: TOM
Gender:Male
Length of ownership:1 week
Great for workout. Does not move while running. There is slight tight fit to the ear that can be uncomfortable if not in the right position. Biggest miss is the loud hissing sound. You don't hear it while you are listening a loud music But it is noticeable when you listen podcast or low volume music. If you are not sensitive to the hissing sound, this is great product.
Written by a customer while visiting bose.com
Customer Rating
1
Please refund the earbuds
on April 22, 2024
Posted by: Myrnabose
Gender:Female
Length of ownership:1 week
I bought a few weeks ago. Use them for the first time on an airplane. And I could hear everything that was going on. The fitting is not correct. It hurts the back of my ear. I will be returning them
Response from bose.comBy Global Customer Service, April 24, 2024
Thanks for reviewing the Ultra Open Earbuds! Please note that these earbuds don't feature noise cancelling. However, I'm sorry to hear the earbuds were hurting you; in such cases, I'd recommend contacting our customer support team, who can assist you in regard to the earbuds' fit. Warm regards, Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones I’ve ever owned
on April 21, 2024
Posted by: cryan1911
Gender:Female
Length of ownership:1 month
I’ve had them about 1 month and I can’t seem to take them off lol 😂
Written by a customer while visiting bose.com
Customer Rating
5
on April 20, 2024
Posted by: Brett
Gender:Male
Length of ownership:1 month
Love then , best I have ever owned !!!!!
Very comfortable, sound is perfect and conversation is easy
Written by a customer while visiting bose.com
Customer Rating
4
Almost Perfect
on April 20, 2024
Posted by: Robbo
I bought these ear buds 3 weeks ago and am absolutely thrilled with them EXCEPT for the lack of battery capacity. I can only get about 4-5 hours of use before they need charging. Doing chores around the house these ear buds are amazing as you can hear your music AND hear conversations or whatever is going on around you. If it weren't for the battery life I would give these buds 5 Stars! They are BOSE quality!
Written by a customer while visiting bose.com
Customer Rating
5
Splurge was worth it
on April 20, 2024
Posted by: Mb2024
Gender:Female
Length of ownership:1 month
I really splurged on these because I listen thru earbuds quite a lot. The quality of the sound is apparent from the moment you hear the first sound. Very comfortable to wear. Would definitely recommend.
Written by a customer while visiting bose.com
Customer Rating
4
I listen to my Spanish lesson while walking!
on April 20, 2024
Posted by: njy
Gender:Female
Length of ownership:1 month
I’ve only had my earbuds for a few weeks but I will admit I love using them! I wanted a good set that wouldn’t hurt my ears and because this pair simply wraps around my ears instead of going inside, they are pain free. They were easy to pair with my phone and the sound quality is excellent. I like that I can switch listening modes from sitting, to walking, to outdoors, etc. The only ding I will give them is I am not able to control the volume on them. It worked the first day but everyday after I’ve had to set the volume on my iPhone. I even removed the Bose app from my phone and started all over but that didn’t work. So if I’m outside or doing whatever, I can’t increase or decrease the volume unless I have my phone with me.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound Poor battery life
on April 20, 2024
Posted by: Baj2890
Gender:Male
Length of ownership:1 month
I love everything about these open earbuds, except that even with the immersive sound off and playing at 50% volume I’m only getting about 5 hours or less battery life. Not too thrilled about that.
Written by a customer while visiting bose.com