Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Unstable Bluetooth/ Bad phone calls clarity
on April 27, 2024
Posted by: Noy
Gender:Male
Length of ownership:1 month
I have all kinds of bose ear buds, I have 4 Shokz bone conduction headphones. I said I finally found the right one for better sound quality, comfortable, until I experienced connection problems on the right ear and the person s I’m calling kept on complaining that they cannot hear me clearly .
Response from bose.comBy Global Customer Service, August 1, 2024
I'm glad you've been enjoying the sound quality and comfort of your Ultra Open Earbuds! If you're having connection problems on the right ear, try rebooting your smartphone, as this can help stabilize the Bluetooth connection.
Also, if the person you're calling says they cannot hear you clearly, try installing firmware update 4.0.22 (or later), which was released to bring enhancements to your far-end call performance via improved voice pickup.
If these tips still don't help, our customer support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
Also, if the person you're calling says they cannot hear you clearly, try installing firmware update 4.0.22 (or later), which was released to bring enhancements to your far-end call performance via improved voice pickup.
If these tips still don't help, our customer support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Ridiculously Comfortable!
on April 27, 2024
Posted by: Asutton3377
Gender:Female
Length of ownership:1 month
These are so ridiculously comfortable! I have an ear bud rejection problem- I've struggled with both in ear and over ear all not fitting right or falling out. These completely solve this issue! The fit is 💯! The sound is pretty phenomenal and it essentially sounds like the music is in the room versus in your ear. Perfect for rural living in the Colorado mountains and hiking/biking in bear and mountain lion country! Only small issue I have so far- the EQ when using guided cycling workouts (using my Nordictrack +iFit) that has a trainer speaking with background music, it gets a little quiet and unbalanced. I have to crank the mids and volume up. Not a huge deal to have my ears open, otherwise I just use my Quiet Comfort Ultras : )
Written by a customer while visiting bose.com
Customer Rating
3
Excellent but!!!
on April 27, 2024
Posted by: FEBM
Gender:Male
Length of ownership:1 month
Wish there were more ways to customize the output sound, also you should be able to track the headset’s location
Written by a customer while visiting bose.com
Customer Rating
5
Great product!
on April 27, 2024
Posted by: Aldo
Gender:Male
Length of ownership:1 month
Amazing product. I am considering buying a second pair now.
Written by a customer while visiting bose.com
Customer Rating
5
Pleased With My Purchase
on April 27, 2024
Posted by: Sanjay
Gender:Male
Length of ownership:3 months
I like the fact that they do not intrude in anyway into my ears, and even after wearing them for several hours, there is no soreness or discomfort of any kind, whatsoever. I live alone, so they are perfect to wear around the house without having to think about them, unless of course, the batteries need recharging. The sound quality is classic Bose, meaning, it is pleasant and rich.
Written by a customer while visiting bose.com
Customer Rating
5
on April 26, 2024
Posted by: Dmoss
Gender:Male
Length of ownership:1 month
They don't quite fit my ears, but my wife likes them.
Written by a customer while visiting bose.com
Customer Rating
5
Exactly what I've been needing.
on April 26, 2024
Posted by: Bob
Gender:Male
Length of ownership:1 week
These are exactly what I was looking for to wear at work. I can hear absolutely everything and enjoy music to sooth me through the day
Written by a customer while visiting bose.com
Customer Rating
5
Best of the Best
on April 26, 2024
Posted by: Jamie C
Gender:Male
Length of ownership:3 months
Hands down best open ear on the market. Comfort, quality, durability. These check them all . Well done.
Written by a customer while visiting bose.com