Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
on April 29, 2024
Posted by: Jen77
Gender:Female
Length of ownership:1 month
The best ear buds I've had. Love the design...I can wear for long periods of time and they don't hurt my ears. Sound is amazing!
Written by a customer while visiting bose.com
Customer Rating
5
Worth every penny!
on April 29, 2024
Posted by: Amy
Gender:Female
Length of ownership:1 month
I've been loving my new bose earbuds because they stay in place and the volume is low enough to hear nearby conversations
Written by a customer while visiting bose.com
Customer Rating
4
Another great comfy ear phone !
on April 29, 2024
Posted by: Thad09
Gender:Male
Length of ownership:1 month
I bought this to check it out as to sound , Bass and features compared to on ear and in ear phones that I owned .. verdict .. very comfortable , won’t even feel that it’s hanging on my ears . Only flaws so far is kept on cutting off during listening then troubleshooting was resetting it as recommended.
Written by a customer while visiting bose.com
Customer Rating
3
on April 29, 2024
Posted by: joe2024
Gender:Male
Length of ownership:1 month
While the sound and comfort is very good, phone calls leave much to be desired. The mic picks up so much background noise to the point that your voice is overwhelmed and lost to others on the call. To be heard, be sure you take all calls inside in a quiet space, even then the mic quality is good on only a few calls. If this issue is fixed, these would be a truly great set of earbuds.
Response from bose.comBy Global Customer Service, August 1, 2024
Hi Joe, I'm glad you like the sound and comfort of your Ultra Open Earbuds! If your mic is picking up a lot of background noise even when you're in a quiet environment, try installing firmware update 4.0.22 (or later), which was released to bring enhancements to your far-end call performance via improved voice pickup.
If this update doesn't fix the issue you're having on calls, please get in touch with us for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
If this update doesn't fix the issue you're having on calls, please get in touch with us for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Cool new headphones!
on April 28, 2024
Posted by: Raquel
Gender:Female
Length of ownership:1 month
I bought these a month / month and a half ago and have used them every day since. I work out several times a week with these and wear them walking around the city and on my commutes. They are great. Off the bat, I have to echo the connectivity issues that other reviewers stated. I experienced it more in the first couple of weeks - I haven’t had that much issue with it as of late, admittedly, but it is so annoying when they disconnect randomly. In my opinion, for $300 in 2024, Bluetooth connectivity should be the least of my worries… that’s why I took off one star. that being said, they do not budge AT ALL and the sound quality is amazing!! 4+ mile runs and they don’t budge an inch. I’m on the subway and despite their lack of noise-canceling I can hear my music perfectly clear on medium to high volume. They are so extremely comfortable there have been several times over the last couple of weeks where I’ve nearly entered the shower with them on because I completely forgot they were there. The product is great! Would recommend, especially if you’re into more experimental / newer products like this :)
Written by a customer while visiting bose.com
Customer Rating
5
Just a perfect fit.
on April 28, 2024
Posted by: Crivera58
Gender:Male
Length of ownership:1 month
I purchased my earbuds just a few weeks ago one of the smartest purchases. The reason why I say this because at my job, they allow us to use earbuds as long as you can hear the other person, but these are so convenient perfect fit.
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds ever!
on April 28, 2024
Posted by: CK727
Gender:Male
Length of ownership:1 month
I don’t usually do reviews, but I have to say that these are the best ear buds I have ever owned. I thought I would try them and likely send them back, so I have been very pleasantly surprised. The sound is amazing. I actually prefer them over the quiet comfort buds for sound and every day usability.
They have a very nice, comfortable and secure fit. They sound terrific. I can still hear what is going on around me when needed, but the music takes the priority so you really hear what you want to and what you need to in a perfect balance. They are also very easy to use with controls that are simple.
Couldn’t be happier with this purchase, and yes they are worth the money.
They have a very nice, comfortable and secure fit. They sound terrific. I can still hear what is going on around me when needed, but the music takes the priority so you really hear what you want to and what you need to in a perfect balance. They are also very easy to use with controls that are simple.
Couldn’t be happier with this purchase, and yes they are worth the money.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound and comfort
on April 27, 2024
Posted by: Jacquelyn727
Gender:Female
Length of ownership:1 week
Only earbuds that fit my ears!! These are amazing!
Written by a customer while visiting bose.com