Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Good Headphones that don't irritate your ears!
on May 18, 2024
Posted by: IHeartBose
Gender:Male
Length of ownership:1 month
These were a gift for my mother and she loves them. Especially how they do not irritate your ears and how she is able to hear what is going on around her while still listening to her music.
Written by a customer while visiting bose.com
Customer Rating
3
Great product needs more work
on May 18, 2024
Posted by: Breadfruit
Gender:Male
Length of ownership:1 month
Improper fit affects the ability to hear the full effects of the sound
Response from bose.comBy Customer Support, May 18, 2024
Hello and thank you for your review, we are glad to hear you think the Bose Ultra Open earbuds are a great product!
To make sure you are wearing these correctly to get the best sound they can deliver i would like to suggest taking a look at our quick guide on wearing and adjusting your earbuds.
https://bose.life/3yncEmL.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks,
Jack - Bose Customer Support
To make sure you are wearing these correctly to get the best sound they can deliver i would like to suggest taking a look at our quick guide on wearing and adjusting your earbuds.
https://bose.life/3yncEmL.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks,
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Nice job on the Bose Ultra Open Earbuds!
on May 17, 2024
Posted by: Zig
Gender:Male
Length of ownership:1 month
Very unique design & nice build quality. Good sound (for not being inside your ears). They do stay on if you are actively working or exercising. Decent battery life too! Although my ears do work for these, sometimes I need to adjust them due to the amount and shape of my skin on the edges of my ears, so I do experience some discomfort after a few hours if I don't take a break. Overall, I love these anyway! Nice job, Bose!
Written by a customer while visiting bose.com
Customer Rating
3
Ok earbuds
on May 17, 2024
Posted by: Chicago Kidd
Gender:Male
Length of ownership:1 month
They fit nice but the volume is not that loud. Overall they are ok
Written by a customer while visiting bose.com
Customer Rating
4
good but miss inportant feature for $300
on May 17, 2024
Posted by: Adam
Gender:Male
Length of ownership:1 month
i bought this a month ago love it other then it doesnt have the locate feature, so if i misplace it, its gone
Written by a customer while visiting bose.com
Customer Rating
5
The future of ear buds
on May 17, 2024
Posted by: Drmnn
I bought one set of Bose ultra open ear buds and was so pleased with them I bought a second pair for my wife.
Written by a customer while visiting bose.com
Customer Rating
3
Comfort, Quality, A+ but innovation is incomplete
on May 16, 2024
Posted by: David
Gender:Male
Length of ownership:1 month
Purchased a month ago seeking a replacement to my air buds, Sound is amazing as is the comfort, I am disappointed in the inability to connect to multiple devices. I will continue to assess but not sure if these are right for an apple user. Comparing apple and oranges. So disappointed as I really wanted them to work out for me as the comfort and design amazing
Written by a customer while visiting bose.com
Customer Rating
3
Comfort is nice, good sound, bad delay
on May 16, 2024
Posted by: BWatts
Gender:Male
Length of ownership:1 week
Purchased these a few weeks ago and sound is good. Compfortable to wear. There is a delay when answering the phone and using google maps, sometimes they don't connect to incoming calls at all. They are good for litening to music but if you are looking for all-in-one music and hands free talking on phone, they are not so good. I regret buying these aalthough I have other BOSE products that I love.
Response from bose.comBy Customer Support, May 16, 2024
Hello,
Thanks for leaving your initial thoughts on the Ultra Open Earbuds. It's fantastic to hear you were impressed by the comfortability and sound quality of the buds. Delay shouldn't be noticeable but if you do experience an unexpected level of latency, I'd suggest unpairing the buds from your device, then establish a new connection as this should help with any connection problems.
Should you need any further assistance, we're on hand to help. Reach out to us via your favorite means of contact here: https://bose.life/3ET4mCs.
Jeff - Customer Support
Thanks for leaving your initial thoughts on the Ultra Open Earbuds. It's fantastic to hear you were impressed by the comfortability and sound quality of the buds. Delay shouldn't be noticeable but if you do experience an unexpected level of latency, I'd suggest unpairing the buds from your device, then establish a new connection as this should help with any connection problems.
Should you need any further assistance, we're on hand to help. Reach out to us via your favorite means of contact here: https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com