Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
on May 25, 2024
Posted by: Bob27
I bought this product a couple of weeks ago. I would give it 4 stars for design, 3 stars for listening to music quality & 0 stars for phone capability. Bose has a reputation for great sound quality. However, the phone quality is worse with the sound quality for both the user & the person who one is talking with. It’s worsen than sounding like one is in a trash can with a roaring crowd all trying to talk at once. It’s certainly not worth the $250 price tag.
Written by a customer while visiting bose.com
Customer Rating
4
My favorite headset!!
on May 25, 2024
Posted by: ayyyLisha
Gender:Female
Length of ownership:1 week
Bought these about a week and a half ago and I'm loving it so much!! Sometimes the people I'm talking to on the phone say I sound far away so hopefully that's just a bug that can be fixed.
Written by a customer while visiting bose.com
Customer Rating
4
Bose ultra open earbuds
on May 24, 2024
Posted by: Lisa
Gender:Female
Length of ownership:1 month
I bought these a couple weeks ago and so far I really enjoy them. Had a few issues with trying to answer phone calls (ended up disconnecting the call) turning up the volume. Definitely has good clear sound.
Written by a customer while visiting bose.com
Customer Rating
4
Dope style earbuds
on May 24, 2024
Posted by: Mook
Gender:Female
Length of ownership:1 month
I brought them about 3wks ago and they are super light weight and comfortable. You can forget that you are wearing them, until ur phone rings or something. I just wish they were a little louder.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome features
on May 24, 2024
Posted by: Chichi
Gender:Male
Length of ownership:1 month
Simple perfect and you can’t even feel them at all in your ears
Written by a customer while visiting bose.com
Customer Rating
3
Good
on May 24, 2024
Posted by: Elaine
Gender:Female
Length of ownership:1 month
Been wearing these for about a month now. Love wearing them, very comfortable, the sound is great but when on a call the caller hears you muffled, you cannot have a clear conversation. Also have to pair my phone with them all the time.
Response from bose.comBy Global Customer Service, August 1, 2024
I'm happy you're enjoying the comfort and sound of your Ultra Open Earbuds, Elaine!
If people you're speaking to on calls are hearing you muffled, then try installing firmware update 4.0.22 (or later), which was released to bring enhancements to your far-end call performance via improved voice pickup.
As for the pairing issues you mentioned, try rebooting your smartphone, as this can help to create a more stable Bluetooth connection.
For additional assistance, please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. We'll be happy to assist.
Warm regards
Fiona M. - Customer Support
If people you're speaking to on calls are hearing you muffled, then try installing firmware update 4.0.22 (or later), which was released to bring enhancements to your far-end call performance via improved voice pickup.
As for the pairing issues you mentioned, try rebooting your smartphone, as this can help to create a more stable Bluetooth connection.
For additional assistance, please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. We'll be happy to assist.
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great!!!!!!
on May 23, 2024
Posted by: Black
Gender:Male
Length of ownership:1 week
My wife loves them, and she says they are easier to use the Beats ear buds she previously had.
Written by a customer while visiting bose.com
Customer Rating
5
🎉🎉🎉🥳🥳🥳
on May 23, 2024
Posted by: Dj
Gender:Male
Length of ownership:1 month
Very good and I like the color and texture 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Written by a customer while visiting bose.com