Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Great experience
on June 8, 2024
Posted by: earbuds
I bougth it 4 weeks ago, it was a great deal.Escellent product
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds period
on June 8, 2024
Posted by: Andi
Gender:Female
Length of ownership:1 month
I got these a few weeks ago to wear on walks so that I could hear traffic etc. They are brilliant. Sound is excellent. These earbuds are the most stable earbuds in my ear that I have ever tried. I can’t even shake them off. Well worth the purchase.
Written by a customer while visiting bose.com
Customer Rating
1
Very unimpressed by these at all
on June 7, 2024
Posted by: Ratt
Gender:Male
Length of ownership:1 month
I purchased these approximately a month ago, and actually the sound is not of what I expected from Bose speakers and their quality of base that they usually produce in such a small enclosure. Not to mention not even do they give you the extreme bass and clarity of sound that Bose is known for, also they don’t have a lot of volume to them.
Response from bose.comBy Global Customer Service, June 7, 2024
Hello, we always aim for the highest quality products so this is unusual to hear. These earbuds have an EQ within the Bose app that you can use to get the best sound for you. You can find further guidance here Hello, we always aim for the highest quality products so this is unusual to hear. These earbuds have an EQ within the Bose app that you can use to get the best sound for you. You can find further guidance here for your earbuds too https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0qmAAA&language=en_US
Thanks
Matt - Customer Support
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Excellent execution and almost close to perfect
on June 7, 2024
Posted by: Paco
Gender:Male
Length of ownership:1 month
I bought this for my office job to take calls and listen to music. The audio is great and but lacks bass so you can hear your surroundings. They do adjust around the ear but you have to find the right part of the ear to get the best audio. Otherwise it will sound like you are listening thru another persons earphone. Overall they are a great product and the 5th star wasnt given because I feel that the audio piece can be extended a little more to get better audio.
Written by a customer while visiting bose.com
Customer Rating
3
on June 7, 2024
Posted by: Bob27
I bought them online and they arrived with audio failures, plus the product warranty was very easy to request, the bad thing is that I've been waiting for a long time
Response from bose.comBy Customer Support, June 7, 2024
Thank you for your feedback. We apologize for the inconvenience you've experienced with the audio issues and the delay in the delivery process. In case you still encounter audio issues, please don't hesitate to reach out to our team directly.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Left buds
on June 6, 2024
Posted by: Opee4990
Gender:Male
Length of ownership:1 week
I received my replacement earbuds but the left buds is not working
Response from bose.comBy Customer Service, June 7, 2024
Thanks for your review. We are sorry to hear that you are having issues with your Bose Ultra Open earbuds replacement. If the status light for an earbud does not light up, the earbud may be out of charge or may not be contacting the charging pins in the case. Be sure the three charging points on the barrel of the earbuds are facing downward and the three charging pins are protruding upward out of the case.
Alternatively, please do reach out to our Bose social media team for further troubleshooting assistance.
Regards
-Jolie - Customer Support
Alternatively, please do reach out to our Bose social media team for further troubleshooting assistance.
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Bose earbuds - don't like them
on June 6, 2024
Posted by: Unhappy ears
Gender:Female
Length of ownership:1 month
I bought these for my birthday. The left ear doesn't really work and the app makes me give up any privacy. Ugh. I will be returning these.
Response from bose.comBy Customer Support, June 7, 2024
Hello,
I am very sorry to hear that your Ultra Open Earbuds are not working as they should.
If you still have the earbuds and want to enjoy the full experience, I would suggest performing a reset, which can help to fix the issue you are having with the left bud. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help or have questions, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am very sorry to hear that your Ultra Open Earbuds are not working as they should.
If you still have the earbuds and want to enjoy the full experience, I would suggest performing a reset, which can help to fix the issue you are having with the left bud. You can find the steps here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help or have questions, you can contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good headphones
on June 4, 2024
Posted by: Michael
Good headphones for everyman today in this world..
Written by a customer while visiting bose.com