Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
on June 20, 2024
Posted by: Terri
Length of ownership:1 month
The fit was perfect but the sound was awful try turning up 4 more volume couldn't get any more volume. If it had more volume it would be a great product
Response from bose.comBy Customer support, June 20, 2024
Hello Terri, I am sorry to hear the Bose Ultra Open Earbuds arent meeting your expectation when it comes to volume.
Making sure these are being worn properly can help you get the best audio possible from them, you can find a guide for this here https://bose.life/3XEoHX4
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure these are being worn properly can help you get the best audio possible from them, you can find a guide for this here https://bose.life/3XEoHX4
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on June 20, 2024
Posted by: Happy in Denver
Gender:Female
Length of ownership:1 month
I've had these for a month .
Instead of fitting into the ear canal they hook into you ear. These are so comfortable that I have forgotten they are there. I listen to audio books an music all the time. No problem with falling out as I am doing yard work , etc. Necause they are small my ears/head does not over heat on long business meetings. Of course sound quality is amazing.
Instead of fitting into the ear canal they hook into you ear. These are so comfortable that I have forgotten they are there. I listen to audio books an music all the time. No problem with falling out as I am doing yard work , etc. Necause they are small my ears/head does not over heat on long business meetings. Of course sound quality is amazing.
Written by a customer while visiting bose.com
Customer Rating
1
YOU CAN'T EVEN TELL IF THEY FALL OFF YOUR EARS!!!!
on June 20, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Sick & Tired of ALL These BOSE ULTRA Open Ear ADVERTISEMENTS ALWAYS CLAIMING: "YOU CAN'T EVEN TELL YOU ARE WEARING THEM"!!!! THATS A BLATANT LIE!!!! THEY PINCH AFTER A WHILE, JUST LIKE ALL THE OTHERS DO!!!! AND MORE IMPORTANTLY. "YOU CAN'T EVEN TELL YOU ARE WEARING THEM AT FIRST AND FOR A SHORT PERIOD OF TIME, BUT MOST IMPORTANTLY, THATS WHY I BOUGHT MY 1ST PAIR...BUT THEY NEVER ALSO SAID..."YOU CANT TELL IF THEY FALL FROM YOUR EARS, TOO"!!!! THIS IS NOW MY 2ND PAIR, AFTER ONLY 8 DAYS OF MY 1ST PAIR, ONE FELL, WHEN I WAS ONLY AWAITING A CALL...NOT LISTENING TO MUSIC WHILE ONLY WALKING...YET, *(ONE FELL AND I NEVER FOUND IT, NOR HAVE I ANY WAY TO REPLACE IT, ANYTIME SOON)*!! *(BOSE CONNECT APP SUGGESTED I USE THE BOSE MUSIC APP, When I First Connected to IT - So NO LAST PLACE CONNECTED TRACED NEITHER)*!!!!
Response from bose.comBy Lau, Bose Customer Support, June 28, 2024
Hello,
I am sorry to hear that you have lost one earbud.
If you correctly wear and adjust them they will be comfortable to wear all day and won't fall out of your ears.
You can find here some assistance: https://bose.life/4a1X6T0
If you have any further question, feel free to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear that you have lost one earbud.
If you correctly wear and adjust them they will be comfortable to wear all day and won't fall out of your ears.
You can find here some assistance: https://bose.life/4a1X6T0
If you have any further question, feel free to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Awesome Product
on June 20, 2024
Posted by: Darth
Gender:Male
Length of ownership:1 month
Product is great. I can't use normal ear buds for some weird reason and these are great. My only complaint is they lag a bit on the Bluetooth when streaming various forms of media. If they didn't have that slight bit of lag it woulda been 5 stars.
Written by a customer while visiting bose.com
Customer Rating
5
Worth the money
on June 19, 2024
Posted by: hrly_qn
Gender:Female
Length of ownership:3 months
I bought please a few months ago and I love the sound. This is my first pair of Bose earbuds. I'm very happy with them. I'm looking into ordering a backup pair. So when one is charging, I have another pair to listen to.
Written by a customer while visiting bose.com
Customer Rating
4
Good
on June 19, 2024
Posted by: Gp
Gender:Male
Length of ownership:1 month
I bought it a month ago. Quality and sounds are good but it isn't supported multi device automatically. I always change it manually between cellphone and ipad.
Written by a customer while visiting bose.com
Customer Rating
5
LOVE THEM!
on June 19, 2024
Posted by: zoi
Gender:Female
Length of ownership:1 week
I have never been able to wear earbuds; not sure if it's just my super-small ear canals, or something more. I've been keeping an eye on the availability of SOMETHING that would work for me, while delivering high quality audio. I was so excited when I saw that Bose had developed these earbuds that don't have to go into my ear. Bit the bullet ($$$) and bought them. I LOVE them. I can wear them all day, whether I'm listening to music or not. The batter lasts pretty long, and I have the charging case, so it's easy to recharge when not plugged in. The silicone charging case itself is the only thing I'd consider dropping stars for, as the part that goes over the "lid" of the hard case doesn't stay put, so it just kind of flaps in back much of the time. I can deal with that. I'm so happy with this purchase that I've ordered a pair for my husband!
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and technology, great product overall.
on June 18, 2024
Posted by: GG
Gender:Male
Length of ownership:1 week
Top Notch Technology...best buds I've own so far. Comfortable to the point you forget you have them on. You can switch devices seamlessly and the immersive sound modes are unique. Worth every cent!
Written by a customer while visiting bose.com