Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Impeccable comfort…
on July 2, 2024
Posted by: Rob
Gender:Male
Length of ownership:1 month
It’s been a few weeks since my purchase of the open ear buds, and all I have to say is that they are truly comfortable. The sound quality is always impeccable as you would expect from Bose. If these had the ability to do noise cancellation, then it would put these earbuds at yet another level. Other than that, best purchase I’ve made to date from them and have no regrets. Keep up the great work! You are all amazing!!!
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable
on July 2, 2024
Posted by: clr56
Gender:Female
Length of ownership:1 week
Great purchase wish I had brought these earlier than I did.
Written by a customer while visiting bose.com
Customer Rating
3
One ear bud keeps going out.
on June 26, 2024
Posted by: MonMich
Gender:Female
Length of ownership:1 month
I like the earbuds, when they work. One ear piece keeps going out and I have to put them back in the case for them to both work again.
Response from bose.comBy Lau, Bose Customer Support, June 28, 2024
Hello,
I am sorry to hear you cannot fully enjoy your Ultra Earbuds because of this connectivity issue.
If this is still occurring, please fully reset the buds following these steps: https://bose.life/3RO3qqe
For further help, you can contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear you cannot fully enjoy your Ultra Earbuds because of this connectivity issue.
If this is still occurring, please fully reset the buds following these steps: https://bose.life/3RO3qqe
For further help, you can contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Really comfortable. Get warranty
on June 24, 2024
Posted by: Dylan
Gender:Male
Length of ownership:1 month
It’s the most comfortable ear buds I’ve ever owned. It’s so comfortable I didn’t notice I lost one side until it was too late. I had to order another set since there was no one just selling one side. So I suggest getting the warranty.
Written by a customer while visiting bose.com
Customer Rating
4
Unique design and sound
on June 24, 2024
Posted by: Chappy
Gender:Male
Length of ownership:1 month
I bought this item less then a month now. I love how compact and easy it is to place in pockets without the bulk. I love the unique design. I feel no pressure in my ears and and sound is amazing.I can wear my eyeglasses without any interference. The only negative is the phone call quality is ok. I understand its a open headphone. Other then that I highly recommend them.
Written by a customer while visiting bose.com
Customer Rating
4
Beautiful Sound
on June 23, 2024
Posted by: B
Gender:Female
Length of ownership:1 month
I just purchased these a few weeks ago. When they arrived I could hardly wait to give them a try. Beautiful. Exactly what I expected from a Bose product. However, I have to be honest and say something about the earbuds going silent out of the clear blue sky. I often use them while riding my bike and have them connected to my iPhone. I carry my phone in a pocket that is less than 24" from the earbuds. On multiple occasions, I have had to stop, put the buds back in their case, disconnect the phone connection, and start all over again. What up with this problem? Otherwise, I LOVE THEM.
Written by a customer while visiting bose.com
Customer Rating
5
Get these!
on June 22, 2024
Posted by: BikeTy
Great for cycling. Sound quality is on point and I can hear what I need to on the road.
Written by a customer while visiting bose.com
Customer Rating
5
Earbuds that stay on
on June 21, 2024
Posted by: Marie Jade
The standard sound is good and the immersion sound is awesome. Love that they are easy to put on and adjust to where feels most comfortable on your ears. Also they don't fall off like other earbuds I've used. Only wish they had more color options.
Written by a customer while visiting bose.com