Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Uniquely awsome design and concept
on July 12, 2024
Posted by: BeardedHD
Gender:Male
Length of ownership:1 month
I have been very happy with this purchase after a month of use
Written by a customer while visiting bose.com
Customer Rating
4
Good sound. Comfortable. They don't fit my ears
on July 9, 2024
Posted by: Jim_R
Length of ownership:1 month
They sound good. The issue is either they don't fit my ears properly or they need to be louder. The units might need to be a few millimeters deeper in my ear to be louder. When I press them down a bit they are a better volume. It's possibly an issue with my ears not the units.
Written by a customer while visiting bose.com
Customer Rating
5
Best open ear earphones
on July 8, 2024
Posted by: OHMS
Gender:Male
Length of ownership:1 month
It is what I would expect from a Bose product - innovative and stylish design. The price is premium for a small device but I think it’s worth it. It delivers on its advertised exceptional sound quality for an open ear earphone and ease of use. It also clips on the ear very comfortably and securely. I bought this to use at work and at the gym and it’s exceeded my expectation with regards to sound quality. Battery life is satisfactory as well - on stereo mode it lasts my ten hour work days, on immersion mode it lasts around 6 hours.
In summary, I knew what I wanted from an earphone which is to hear pleasant music while still being aware of the sounds around me and being able to have it on the ear comfortably for a long time. To potential buyers, I would advise to know what you’re getting and not from an open ear earphones. Open ear earphones and plugged in earphones have different benefits so there’s no point in comparing them. Don’t expect big bass nor noise cancellation as what plug in earphones have or the ones that almost completely block the ear canal.
I’ve been buying open ear earphones and this is the best.
Written by a customer while visiting bose.com
Customer Rating
5
Love there earbuds!!!
on July 7, 2024
Posted by: Grumpy old guy
Gender:Male
Length of ownership:1 month
I wear hearing aids and I have to listen to music when I workout. Over the ear headphones are great but to bully and they make my head sweat. Because of the tinnitus in my right ear I can no longer wear inside the ear earbuds. These new earbuds fit perfectly and sound great. I am getting use to not having noise canceling like my other headphones. Extremely happy with these earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
on July 6, 2024
Posted by: Patty38th
Gender:Female
Length of ownership:1 week
I have had them maybe a month I love them. Easy to get on and you hardly know they are there. I haven’t figured out how to answer a call while wearing them. But the sound is good as always with Bose products.
Written by a customer while visiting bose.com
Customer Rating
3
Not Suitable For My Environment
on July 5, 2024
Posted by: My Bose Open Ear
Gender:Male
Length of ownership:1 month
I bought this product primarily because it would be able to clip onto my ears and not fall out. I have difficulty with those other EarPods falling out of my ear. Also, to communicate and not having to hold my phone as I need both hands to do my work. I do not purchase this product to listen to music.
I work in a noisy environment, at an airport with airplanes coming and going, repairing airplanes and having to communicate with someone else in another area of the airplane, I am not able to hear what the other person is saying to me. This product, as far as I am concerned, is excellent for listening to music is a semi-quiet environment, not a noisy one. I need a product which can be inserted into my ear canal and be able to block out external noises and be noise cancelling.
Unfortunately, I am sorry but I will be returning this product.
Response from bose.comBy Lau, Bose Customer Support, July 9, 2024
Hello,
I am sorry to hear that you have decided to return your Ultra Open Earbuds because they are not suitable for you.
If you are looking for in-ear earbuds with noise cancellation, these earbuds will indeed not be the best choice as they are not inserted in your ear (they will not block your ear canal), so you will still be able to hear your surroundings, and they don't offer noise cancellation.
Alternatively, I would suggest the QuietComfort Ultra Earbuds, which have the all the features you are looking for to place and receive phone calls.
If you have any questions, don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear that you have decided to return your Ultra Open Earbuds because they are not suitable for you.
If you are looking for in-ear earbuds with noise cancellation, these earbuds will indeed not be the best choice as they are not inserted in your ear (they will not block your ear canal), so you will still be able to hear your surroundings, and they don't offer noise cancellation.
Alternatively, I would suggest the QuietComfort Ultra Earbuds, which have the all the features you are looking for to place and receive phone calls.
If you have any questions, don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Best earbuds ever
on July 5, 2024
Posted by: Rachel B
Gender:Female
Length of ownership:1 month
I bought these earbuds a few weeks ago and it's the second best purchase I have made. The first best purchase was the Bose speaker i bought! I have told everyone about them!
Written by a customer while visiting bose.com
Customer Rating
5
The most comfortable earbuds with great sound
on July 3, 2024
Posted by: LAMH
The most comfortable with great sound. I just got these about a week ago. The only thing I’ve noticed is my particular right earpiece doesn’t hold a charge as long and doesn’t seem to have the same volume level as the left, but I haven’t tried the calibration yet.
Written by a customer while visiting bose.com