Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Great sound
on April 11, 2026
Posted by: Lghthse
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Have been using for several months and find they are very easy and comfortable to wear. Can wear them longer than regular ear buds. Great sound.
Written by a customer while visiting bose.com
Customer Rating
2
So so
on April 11, 2026
Posted by: Open Earbuds
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] So I never really purchased these earbuds, I “UPGRADED” when I had a warranty issue with my Bose QuietComfort Ultra Earbuds(which I miss). I’ve had to replace these 3 times and it is looking like it be a fourth time due to battery and Bluetooth connectivity issues. I will say the quality of the sound is pretty good and the open ear concept is meant for what they say they are.
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re glad to hear you enjoy the sound quality and appreciate the open-ear concept, though we’re sorry to learn about the battery and Bluetooth connectivity issues you’ve encountered. We’d love to understand more about the challenges you’re facing, so we can provide the most accurate support.
Please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
Please don't hesitate to contact our customer support team, so we can assist you further: https://bose.life/48FSWlb, we’d love to help ensure everything goes smoothly for you.
Klariss – Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Improved Features
on April 11, 2026
Posted by: Manu
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] What stood out to me right away is how different they feel compared to traditional earbuds. They don’t sit inside your ear canal, which makes them super comfortable—even after wearing them for hours. I barely notice them during calls or while listening to music throughout the day. If you don’t like that “plugged-in” feeling, these are a great change.
The sound quality is solid, especially considering the open design. You’re not going to get the same deep isolation or bass punch as noise-canceling earbuds, but that’s kind of the point. These let you stay aware of your surroundings while still enjoying clear, balanced audio. I found them perfect for walks, working from home, or even casual listening at a café.
Another thing I appreciate is how seamless they are for multitasking. I can take calls, listen to music, and still hear what’s going on around me without constantly taking them out. That’s a big win for everyday use.
If I had to point out a downside, it would be that they’re not ideal for very noisy environments since there’s no real noise isolation. But for what they’re designed to do, they do it really well.
Written by a customer while visiting bose.com
Customer Rating
5
Get them!
on April 11, 2026
Posted by: Melimel
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought them a month ago and I still haven’t needed to charge them. The battery is amazing. The color I chose is so beautiful. I would definitely recommend 👍🏽
Written by a customer while visiting bose.com
Customer Rating
5
A solid great pair of headphones
on April 11, 2026
Posted by: Tay20
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I purchased these because I was looking for a pair of open earbuds for running as well as daily use. I find its important and safer for me to hear my surroundings especially when I’m alone. I can hear and listen to my music. I initially thought these looked nice and when I tried them on, the sound quality and comfort blew me away. I also love the immersion mode on these, sounds really neat. For me, these have been my favorite and most used headphones I’ve ever used.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and great quality
on April 11, 2026
Posted by: Blue Moons
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had these for a few months now but they are actually my second set. I bought them after I thought i lost my first ones. I love that i can wear them for extended periods of time and they don't hurt my ears. I love wearing them at work because I can still hear my radio i have to wear too!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing
on April 11, 2026
Posted by: Esther
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Favorite office and walking buds! An absolute game changer for me.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit…. Better sound
on April 11, 2026
Posted by: Loly
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Great fit…. Better sound. The open ear headphones are amazing for the comfort and sound in environments when ambient sound is necesssry like work.
Written by a customer while visiting bose.com