Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,213 Reviews)
Rating breakdown 4,213 reviews
5 Stars
2,736
4 Stars
767
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
10/10 Recommend
on September 12, 2024
Posted by: Lindsay M
Gender:Female
Length of ownership:1 month
I received these earbuds as a gift, and I wasn’t sure whether I would like them or not, especially after being a lifelong AirPods owner. I’m not sure why I was skeptical seeing as Bose has such a stellar reputation. I regret not buying these for myself a long time ago!
These are, without doubt, the best quality earbuds on the market. I love them so much that I immediately ordered them for my husband because I felt too selfish experiencing such a great product when he was still using AirPods.
I love the innovative design and the comfort. They clip right on my ears, and I am not worried about them falling off at all. I am still in awe of the sound quality and how no one around you can hear anything.
Written by a customer while visiting bose.com
Customer Rating
5
Lifelike sound that blends w/ the world around you
on September 11, 2024
Posted by: SimonJ
Length of ownership:1 month
Incredible sound. I walk around downtown with them in immersive mode, and it seems like the entire city street is filled with music, even though it's just a few grams of gear hanging off each ear lobe. Sound quality is exceptional. They last all morning, at least 6 hours for me. I'd love for them to last longer, but with present battery technology, I'm sure that would double or more their weight. As is, you can completely forget that you are wearing them.
Written by a customer while visiting bose.com
Customer Rating
4
Decent open earbuds, some quirks to account for
on September 11, 2024
Posted by: scho18s
Gender:Male
Length of ownership:1 month
Great product, a little soft on the sound but expected because it is an open earbud. I think my Quite Comfort 2 sounds better, but hey, this works because it does not fall off my ears when moving around or exercising.
Minor thing to point out, for those with large ear lobs, the hook is not long enough to completely grasp it. It's still secured, but not as comfortable.
Minor thing to point out, for those with large ear lobs, the hook is not long enough to completely grasp it. It's still secured, but not as comfortable.
Does have some quirk on connecting to my phone sometimes - sometimes it doesn't connect, sometimes it loses connection. I turned off the voice prompt to see if it helps with that. Let's see. Turning off voice prompt does help with Quiet Comfort 2 earbuds for me. Wish Bose has fixed that already.
Written by a customer while visiting bose.com
Customer Rating
5
great features
on September 11, 2024
Posted by: Beledi
Gender:Female
Length of ownership:1 week
Ive had these a couple weeks, Very very pleased. I love the safety features the ear plugs offer and nice not to have something in my ear canal.
Written by a customer while visiting bose.com
Customer Rating
3
Average
on September 10, 2024
Posted by: Britt
Gender:Male
Length of ownership:1 month
Less than a month old and I am not very impressed with the sound quality. It is not loud enough even if the volume is turned up. I am a car audio enthusiast and I know what good sound is. I wish they could make a software update to allow us to crank up the volume a bit more, as we can always turn it down when its too loud. Also it skips a beat once in a while which is very annoying.
Written by a customer while visiting bose.com
Customer Rating
5
Best Earbuds
on September 10, 2024
Posted by: AL
Gender:Male
Length of ownership:1 week
The best earbuds I have ever owned!!
Sound quality and they are so light you forget that you are wearing them!!
Sound quality and they are so light you forget that you are wearing them!!
Written by a customer while visiting bose.com
Customer Rating
1
Not Sure
on September 7, 2024
Posted by: TK
Gender:Female
Length of ownership:1 week
I’m not a fan of them at all, I own just about all Bose head sets and others products of Bose, I’m a long time customer. These ear plug have excellent sound however, it’s difficult to wear in my left ear, it’s discomforting in my left ear, it’s very discomforting, I gave them to my daughter who’s paying me installments! lol!
Response from bose.comBy Customer Support, September 9, 2024
Hello,
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds because of their fit and comfort.
I would suggest checking this article to make sure you are wearing them the right way, as they should be very comfortable to wear for long period of time: https://bose.life/4efpjYn
If you need any further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds because of their fit and comfort.
I would suggest checking this article to make sure you are wearing them the right way, as they should be very comfortable to wear for long period of time: https://bose.life/4efpjYn
If you need any further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Very sorely disappointed
on September 6, 2024
Posted by: Julie
Gender:Female
Length of ownership:1 month
I bought this a month ago and am entirely unhappy with the sound quality, specifically with phone calls. The sound quality is good for music etc, but with phone calls it’s basically unusable..bad and distant sound and an intolerable echo. I spent a lot of time with Bose support without resolution..they offered a replacement set and were very clear, if the replacement set was unsatisfactory it would be unreplaceable and non refundable…all the wrong answers.
Response from bose.comBy Customer Care, September 6, 2024
Hi Julie.
Thank you for your post. I'm sorry to hear that you are having difficulty with the earbuds during calls. Here are the steps to help you with this, https://bose.life/47di3Kt. Also, about the replacement concern, it will have a year of warranty. If you need further assistance, do get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for your post. I'm sorry to hear that you are having difficulty with the earbuds during calls. Here are the steps to help you with this, https://bose.life/47di3Kt. Also, about the replacement concern, it will have a year of warranty. If you need further assistance, do get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com