Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,215 Reviews)
Rating breakdown 4,215 reviews
5 Stars
2,737
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Iffy
on September 13, 2024
Posted by: Vero
Gender:Female
Length of ownership:6 months
I love the concept and all it does help with ear fatigue but my issue is people can hear my conversations on any mode. Even lower volume. Also at times it's hard to hear the person talking. I'm still on the fence of switching back to my old set.
Written by a customer while visiting bose.com
Customer Rating
3
Just Ok for the $$$$
on September 13, 2024
Posted by: AB75
Gender:Female
Length of ownership:6 months
The biggest pro about these is the comfort and the open air, I did have to adjust to not having noise cancellation as I would strategically use this feature on other ear pods (loud traffic, crowds). The sound is also pretty good for open ear. But I have had mine for five months and they are already crackling and the pause button feature doesn’t respond consistently so that’s a bummer. And then when you do pause I have had multiple occasions where they disconnect from my Garmin. Not sure what that is all about. Maybe the next generations will improve in these areas.
Written by a customer while visiting bose.com
Customer Rating
4
Great audio, but poor phone call quality
on September 13, 2024
Posted by: Friday24
Gender:Male
Length of ownership:3 months
The audio quality is too notch. If you want to listen to music yet still hear the world around you, they are great!
As for phone calls, they are very bad. People always complain that they cannot hear me. If this is fixed, I would easily give these 5 stars.
Written by a customer while visiting bose.com
Customer Rating
3
Call Quality Changed for the Worse
on September 13, 2024
Posted by: Suzanna
Gender:Female
Length of ownership:6 months
I bought my Ultra Open Earbuds couple of months ago. Earbuds are awesome for listening to music - I especially use them during workouts, so I can hear what is happening around me. I love the sound, use immersive audio often, but I have been getting complaints lately from people that the call quality is really bad and they can't hear me properly, so I can't use them for phone calls anymore. I did not get any complaints in the beginning, and I am not using the earbuds in super noisy environment.
Written by a customer while visiting bose.com
Customer Rating
5
Great features. Very comfortable.
on September 13, 2024
Posted by: Fred
Gender:Male
Length of ownership:1 month
I’ve had these for a couple weeks now and absolutely love them. Highly recommend. Sounds are amazing.
Written by a customer while visiting bose.com
Customer Rating
4
Good ear buds
on September 13, 2024
Posted by: Nccmking
Gender:Male
Length of ownership:3 months
Great fit, looks nice, volume a little low. Not a complaint, just need a little louder sound
Written by a customer while visiting bose.com
Customer Rating
3
I’m disappointed
on September 13, 2024
Posted by: Sharoni
I would have given them a four, however, they have started intermittently skipping. Sounds like static. Today, the right one quit completely. They are about 3 or 4 months … new! Bose, these need to be replaced!! Also they are a little heavy and the speaker doesn’t stay up on my ear. They fall backward due to the weight. They are very lightweight but the cartilage on my ear doesn’t hold them forward into the ear. The sound is Bose quality. I don’t have an issue with that. But the intermittent skipping (static like sound) and the right one completely silent leads me to believe this pair is defective.
Written by a customer while visiting bose.com
Customer Rating
2
I really want to love this.
on September 13, 2024
Posted by: Tanner
I have very sensitive ears so I've always had to opt to wear earphones that don't go directly within my ear canal. I bought the Samsung Galaxy Buds Live and although they got the job done, they would hurt or fall after a while and battery was starting to deteriorate. I saw these Ultra Open Earbuds and was instantly hooked but after using these for almost a year, they have potential of being the best open earbuds but at the moment, they don't meet their pricepoint.
Cons:
1. Microphone: If you plan on using the microphone of these earbuds, don't bother. Every single call I've had with these, no one was able to hear me. I would either have to change input to the phone microphone or take one earbud out and hold it directly next to my mouth. At this point just advertise it as if there is no microphone.
2. Connectivity: I own a Samsung Galaxy S23+ and these buds are definitely not as seemless as the Samsung branded earbuds. I would sometimes run into issues where the buds would not connect to my phone forcing me to forget the buds and reconnect. Although I'm glad they implemented the dual connect feature, it would occasionally play off my second device instead of the current device I'm using which got slightly annoying.
3. Sound: In terms of sound quality, for open earbuds, they're good at providing rich sound while also maintaining your privacy from the outside. Yes, there is some leakage but it would only be noticeable in very quiet settings and you're playing at ~75%+ sound. My main concern from the sound is that the earbuds would randomly make loud cracking/crackling sounds, more frequently when initially taking them out of the case. This actually hurt my ears and now I'm more precarious when taking them out. I let them sit out for a bit prior to putting in my ear to avoid and these noises since it hurt my ears.
Pros:
Comfort: These are the most comfortable earbuds I've ever worn. Sometimes I would forget that they're in my ear and accidentally walk into the shower with them on. I love the design of it too and it has only fallen out once when I took a nasty fall when bouldering.
Battery: Better battery life than any truly wireless bud I've worn before. It almost makes it through my day and it recharges very quickly.
Features: Love how theres a physical button and the controls are easy to navigate. The app allows for more advanced features such as the equalizer tool and different modes/shortcuts which is a nice touch.
Overall, these are still my day to day buds because of how comfortable they are. If I knew this information prior to purchasing it, I most likely would've never spent the whopping 300 dollars on it mostly due to the microphone and sound issues.
Cons:
1. Microphone: If you plan on using the microphone of these earbuds, don't bother. Every single call I've had with these, no one was able to hear me. I would either have to change input to the phone microphone or take one earbud out and hold it directly next to my mouth. At this point just advertise it as if there is no microphone.
2. Connectivity: I own a Samsung Galaxy S23+ and these buds are definitely not as seemless as the Samsung branded earbuds. I would sometimes run into issues where the buds would not connect to my phone forcing me to forget the buds and reconnect. Although I'm glad they implemented the dual connect feature, it would occasionally play off my second device instead of the current device I'm using which got slightly annoying.
3. Sound: In terms of sound quality, for open earbuds, they're good at providing rich sound while also maintaining your privacy from the outside. Yes, there is some leakage but it would only be noticeable in very quiet settings and you're playing at ~75%+ sound. My main concern from the sound is that the earbuds would randomly make loud cracking/crackling sounds, more frequently when initially taking them out of the case. This actually hurt my ears and now I'm more precarious when taking them out. I let them sit out for a bit prior to putting in my ear to avoid and these noises since it hurt my ears.
Pros:
Comfort: These are the most comfortable earbuds I've ever worn. Sometimes I would forget that they're in my ear and accidentally walk into the shower with them on. I love the design of it too and it has only fallen out once when I took a nasty fall when bouldering.
Battery: Better battery life than any truly wireless bud I've worn before. It almost makes it through my day and it recharges very quickly.
Features: Love how theres a physical button and the controls are easy to navigate. The app allows for more advanced features such as the equalizer tool and different modes/shortcuts which is a nice touch.
Overall, these are still my day to day buds because of how comfortable they are. If I knew this information prior to purchasing it, I most likely would've never spent the whopping 300 dollars on it mostly due to the microphone and sound issues.
Written by a customer while visiting bose.com