Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,211 Reviews)
Rating breakdown 4,211 reviews
5 Stars
2,735
4 Stars
767
3 Stars
379
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
I Love my earbuds
on April 11, 2026
Posted by: MattC0123
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought my Ultra Open Earbuds about 1 year ago to replace an old headset. OMG! They were fantastic. I started using my Ultra Open Earbuds just for the gym which made my gym experience much more enjoyable. Then I started using my new earbuds for cooking, walking the dog and in the bathtub. Ultra Open Earbuds Have an excellent job quality, ease of use and most important stayed on my ears. For instance, I got home from the gym and went to take a shower when I realized that I had left one earbud on. I took it off quickly. Great product.
Written by a customer while visiting bose.com
Customer Rating
5
Making my morning walk better
on April 11, 2026
Posted by: Dave G
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bought these for my morning walk. My apple product quit so it was time for an upgrade. I was reluctant with the styling of them but I’d thought I give them a try. Really like them my wife tried them when she went for her walk. Ended up buying her a pair. Took a minute to get them on the first time but no issues after that. I’d recommend the to anybody looking to upgrade their current earbuds. I like the fact that they are. Not Noise cancelling I can hear traffic approaching from behind
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable
on April 11, 2026
Posted by: Al2608
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The Bose Ultra Open Earbuds stand out with their innovative design that allows you to stay aware of your surroundings while enjoying your audio. They offer a comfortable fit and deliver clear, balanced sound, although some reviews note that the bass might be less pronounced compared to traditional earbuds. The open design can also lead to sound leakage in quiet environments. Overall, they're a solid choice if you prioritize situational awareness and comfort.
Written by a customer while visiting bose.com
Customer Rating
5
Sounds
on April 11, 2026
Posted by: Jorge
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have 2 sets of ear buds. 1st set i wash them in the washing machine
Written by a customer while visiting bose.com
Customer Rating
5
The immersion feature is great.
on April 11, 2026
Posted by: Steve
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] My Bose Ultra Earbuds are a great upgrade from the quite comfort earbuds that i had been using
Written by a customer while visiting bose.com
Customer Rating
5
Great fit
on April 11, 2026
Posted by: Mindie73
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Sound is great and the fit is exceptional if you hate wearing inner ear style buds.
Written by a customer while visiting bose.com
Customer Rating
3
on April 11, 2026
Posted by: Jlo
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Sound is good ! Battery life is terrible Continuele have to take of and charge So I gone with a less expensive brand till you work on you Battery life
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback about the Bose Ultra Open Earbuds. We’re glad to know you enjoy the sound quality, and we understand how important longer battery life is for everyday listening.
The Ultra Open Earbuds are designed to deliver up to 7 hours of playtime with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. With a fully charged case, you can enjoy up to 19.5 hours of listening. Fast battery drain can sometimes occur if the earbuds are not fully charging in the case due to fit or alignment, or depending on the type of audio being played.
If you believe that the battery charge level drains at a faster rate than expected, we recommend checking our online support guide, which provides tips to improve charging and battery performance. You can view the guide here: https://bose.life/4mlxK9I
By following these steps, you’ll be able to enjoy longer playtime along with the high‑quality audio experience Bose Ultra Open Earbuds are designed to deliver.
Rein - Customer Support
The Ultra Open Earbuds are designed to deliver up to 7 hours of playtime with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. With a fully charged case, you can enjoy up to 19.5 hours of listening. Fast battery drain can sometimes occur if the earbuds are not fully charging in the case due to fit or alignment, or depending on the type of audio being played.
If you believe that the battery charge level drains at a faster rate than expected, we recommend checking our online support guide, which provides tips to improve charging and battery performance. You can view the guide here: https://bose.life/4mlxK9I
By following these steps, you’ll be able to enjoy longer playtime along with the high‑quality audio experience Bose Ultra Open Earbuds are designed to deliver.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent purchase for hard to fit ears
on April 11, 2026
Posted by: JB
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I brought these as a Christmas gift for my Daughter. She has very small ears and nothing fit her correctly. I decided to give these a try and I’m very glad I did. She loves them! The fit is very comfortable yet secure and she is very pleased with the sound quality as well. She told me she feels more confident and secure while walking as she can hear her surroundings to keep her alert.
Written by a customer while visiting bose.com