Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Mixed Review
on September 14, 2024
Posted by: KDTay31
Gender:Female
Length of ownership:6 months
I love the sound when I’m listening to music or watching a show in my phone. The issue is when I’m taking a call, my callers say the sound is horrible. I’ve even been told I’m echoing or sound like I’m under water.
I got these as a gift back in May 2024. Before these I had AirPods. To compare, I love how these don’t go inside my ears. I was expecting the sound quality to be more being they are Bose. But for me, they fell short. I feel my old AirPods that were only a few months old before getting these, had much better sound quality. I just didn’t like how my AirPods went inside my ears and would always fall out even after purchasing different ear tips. Overall these are good, I just expected better sound.
After 3 months of use I can say the Ultra Open Earbuds’ sound/fit/comfort are all great. Battery life Is…ok. Luckily they charge relatively quickly. The Bluetooth connection (iPhone 15 Pro Max) has been terrible. I lose connection to one earbud pretty often with PiP. The app will also unpair randomly, so I can be connected in phone settings while listening to something, but the app will report a failure to connect. I’ve been through all the recommended steps to resolve without any improvement. That said, I didn’t have any issues until the latest firmware update, so hopefully that goes away soon. I see the UO Earbuds as the more convenient and discreet evolution of the Bose Soundwear, which I still love and use …while my buds charge. Overall, the concept is awesome and the initial execution is promising but leaves me wanting more. I hope Bose expands on the UOE and delivers a polished 2nd gen.