Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Better than Shokz OpenRun
on April 11, 2026
Posted by: Karina
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have the Shokz OpenRun Pro, and hands down the Ultra Open Earbuds has superior audio quality and comfort. Highly recommend this product.
Written by a customer while visiting bose.com
Customer Rating
5
Bose Ultra Open Earbuds
on April 11, 2026
Posted by: ELE
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I have purchased 2 sets of Bose’s Ultra Open Earbuds. I really enjoy them. When I go for a walk I am able to listen to quality sound, and still be aware of my surroundings. In words of Sisco and Ebert “Two Thumbs Up”
Written by a customer while visiting bose.com
Customer Rating
5
Comfort
on April 11, 2026
Posted by: Gil
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Extremely comfortable. Doesn’t feel like you are wearing anything at all.
Written by a customer while visiting bose.com
Customer Rating
5
Great base.
on April 11, 2026
Posted by: Tyrone
[This review was collected as part of a promotion.] When i wear them I forget that I have them on they feel so light.
Written by a customer while visiting bose.com
Customer Rating
5
Open Ear buds
on April 11, 2026
Posted by: Jackie B
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve had my open air ear buds for about a year they are incredible . Very comfortable and you can still hear the outside noise as well as your favorite songs.Bose hit it out of the park with this design
Written by a customer while visiting bose.com
Customer Rating
5
Perfect earbuds
on April 11, 2026
Posted by: Kid
[This review was collected as part of a promotion.] Perfect for me other earbuds always felled out . I can laugh yawn,Talk, shake my head they are perfect for me I love them, oh I almost forgot great sound
Written by a customer while visiting bose.com
Customer Rating
3
Unsure
on April 11, 2026
Posted by: No nickname
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Well. I love the concept and the product while they are working but I am on my third pair because they stop charging after about 3 months. Bose has been super about replacing them but it is frustrating that they stop working. I am a loyal Bose customer and wish there was a better solution
Response from bose.comBy Customer Support, April 13, 2026
Hi there, thank you for being such a loyal Bose customer and for sharing your feedback. We’re glad to hear that you enjoy the Bose Ultra Open Earbuds. For your reference, the earbuds have a battery life of up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. With a fully charged case, you can expect up to 19.5 hours of use. Charging times are approximately 1 hour for the earbuds, 3 hours for the case, and a quick 10‑minute charge provides up to 2 hours of use.
We’re sorry to hear that you’re experiencing charging issues, and we’d be happy to help resolve this for you. Here’s a helpful troubleshooting guide that may fix the problem: https://bose.life/41ukgiE Hope this helps!
Jelyn - Customer Support
We’re sorry to hear that you’re experiencing charging issues, and we’d be happy to help resolve this for you. Here’s a helpful troubleshooting guide that may fix the problem: https://bose.life/41ukgiE Hope this helps!
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
I Love my earbuds
on April 11, 2026
Posted by: MattC0123
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought my Ultra Open Earbuds about 1 year ago to replace an old headset. OMG! They were fantastic. I started using my Ultra Open Earbuds just for the gym which made my gym experience much more enjoyable. Then I started using my new earbuds for cooking, walking the dog and in the bathtub. Ultra Open Earbuds Have an excellent job quality, ease of use and most important stayed on my ears. For instance, I got home from the gym and went to take a shower when I realized that I had left one earbud on. I took it off quickly. Great product.
Written by a customer while visiting bose.com