Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
VERY EFFECTIVE
on April 11, 2026
Posted by: CPUDOC
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I have owned several, still do in fact, Bose headsets and find the different configurations apply to different environments. My Bose Ultra Open Earbuds are incredibly flexible in all aspects and frankly i forget i have them on so often. The OPEN and not insertion into the ear is so practical i use it for a lot of conference calls and when I am not on a call i am listening to music. I have bought several now for gifts for friends and family, honestly i have a backup set because I fear of not having them around me. Crazy I know but they are wonderful and don't cause me any discomfort by encroaching my ear canal, HIGHLEY recommend them !!
Written by a customer while visiting bose.com
Customer Rating
5
on April 11, 2026
Posted by: Slap
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The clarity is exceptional, love them the bass and treble excellent
Written by a customer while visiting bose.com
Customer Rating
5
Life Changer
on April 11, 2026
Posted by: Bose Ambassador
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] First of all I’m Bose Addicted, at least for headphones and earbuds. This said the Open Ear Buds (OEB) are really a breakthrough in earbuds world. They are really light as you risk to forget and take shower ( it happened ); anyway it was not a problem. We, OEB and me, survived:). The sound quality is Bose as always and ev n if and obviously the performance is lower than in ear ones, but this is not the point. The easy to wear , the risk of falling trom your ears is reduced to zero ( or almost ), you can ear the world around you while listening to your fav podcast…. Simply amazing. Thus no weak points ? In my personal opinion no. Conclusion : if you are looking for top music listeners experience go for Ultra Ear Buds 2 gen , it you are looking for a life changer earbuds go for OEB.. no more “earbuds fallings” experience and great sound quality granted.
Written by a customer while visiting bose.com
Customer Rating
2
doesn't work well with bose app
on April 11, 2026
Posted by: TOM
[This review was collected as part of a promotion.] Bought months ago, worn 4 times. Irritates ears, low volume, hard to get positioned in ears
Response from bose.comBy Customer Support, April 11, 2026
Hi Tom, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with feature a brilliant combination of innovative open-ear design, incredible audio, and all-day comfort. With a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Fit is crucial, not for every ear shape
on April 11, 2026
Posted by: yinzer
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] What’s good: They stay in place during a run or in the gym better than any other earbuds I’ve used.
The bad: It is one size fits most. The fit for me doesn’t work well. The speakers are too far from my ear canal, no matter how I adjust them, so I have to have the volume turn to near max to hear…especially when I’m in the gym with lots of ambient noice/music playing.
The bad: It is one size fits most. The fit for me doesn’t work well. The speakers are too far from my ear canal, no matter how I adjust them, so I have to have the volume turn to near max to hear…especially when I’m in the gym with lots of ambient noice/music playing.
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed to leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
To help, we recommend checking out our support article here: https://bose.life/4tzA0N4 which includes helpful tips that may improve volume performance and overall usability. You may also find this link useful: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent comfort
on April 11, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this last year and I love them, they too comfortable that you forgot sometimes you have them, like earrings!
Written by a customer while visiting bose.com
Customer Rating
5
Safer option for being out in public
on April 11, 2026
Posted by: Txlollie
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Love, love, love them. I love my normal noise canceling Bose earbuds but the open ones are much safer for running, running errands, or anywhere I still need to be more aware of my surroundings and able to still hear my book, podcast, or music!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on April 11, 2026
Posted by: Rdub
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] These things are incredible! The sound is excellent and clean, strong and precise. They’re excellent at what they do, allowing for perfect clarity in sound without blocking out any of the outside world. If you need to shut out the world outside, these aren’t the buds for you. But, if you’re looking for the best sound while living in the real world, you can’t do better than these.
Written by a customer while visiting bose.com