Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
I love the sound, and I can still hear everything.
on September 18, 2024
Posted by: Rodas72
Gender:Male
Length of ownership:6 months
I bought these months ago and have worked well. The sound is still great. The only complaint I have is the way fit my ear lobes. There’s got to be a better way to get them to stay put.
Written by a customer while visiting bose.com
Customer Rating
4
on September 18, 2024
Posted by: C
they work very good however I wish they would interact more with voiceover in theory
Written by a customer while visiting bose.com
Customer Rating
1
🤷🏿♂️
on September 18, 2024
Posted by: Kep
Gender:Male
Length of ownership:3 months
They just stopped working 🤷🏿♂️ I have tried everything
Response from bose.comBy Customer Support, September 18, 2024
Hi Kep,
We'd love to help, please reach out for help: https://bose.life/contact
Nic - Customer Support
We'd love to help, please reach out for help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Expected better
on September 18, 2024
Posted by: Tami
Gender:Female
Length of ownership:3 months
I love the design, they’re very comfortable to wear all day. The problem is is you can’t wear them all day I get maybe three hours of battery life and then I have to charge them for an hour. I lose connection easily between devices and at times, they just simply won’t connect at all For the purchase amount I’m extremely disappointed
Response from bose.comBy Customer Support, September 18, 2024
Hello Tami thank you for your Review.
We are glad to hear you find the Ultra earbuds Comfortable to wear all day!
In stereo mode, the earbud batteries will provide up to 7 hours of playtime or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of playtime.
Electronics, such as cell phones, tablets, or computers, might need to be reset on occasion to correct minor issues such as Bluetooth connection. This is typically done by turning the device off, and then powering it on again.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you find the Ultra earbuds Comfortable to wear all day!
In stereo mode, the earbud batteries will provide up to 7 hours of playtime or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of playtime.
Electronics, such as cell phones, tablets, or computers, might need to be reset on occasion to correct minor issues such as Bluetooth connection. This is typically done by turning the device off, and then powering it on again.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Sound quality
on September 18, 2024
Posted by: Mike
Very good sound quality, clear and crisp. All the things you come to expect from Bose
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on September 18, 2024
Posted by: Rich
Gender:Male
Length of ownership:6 months
These are my favorite headphones. I love this form factor. You don’t want to use them in noisy conditions, but they’re great for walks or jogs, and every day wearing around the house. Super comfortable! Sometimes get they’re on your head.
Written by a customer while visiting bose.com
Customer Rating
2
Not Good
on September 18, 2024
Posted by: KTE
Gender:Male
Length of ownership:1 week
Horrible. They fit strangely and the app is a pain. Not simple to use. I'm sending them back.
Written by a customer while visiting bose.com
Customer Rating
5
Ear Buds
on September 18, 2024
Posted by: Jaba
Length of ownership:6 months
One of the best ear buds I’ve ever had. They are very comfortable and easy to use.
Written by a customer while visiting bose.com