Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Great Sound, comfortable, lightweight
on October 7, 2024
Posted by: jisanabrias
Gender:Male
Length of ownership:1 week
I have always loved Bose products. Since these earbuds came out, they caught my attention. The design and concept seemed great to me. I decided to get this blue edition for my birthday as a self-present. I couldn't believe how I could get the Bose sound quality and at the same time be able to hear my surroundings. Also, the people around you cannot hear what you are listening. It is crazy, I don't know how they did this, but it is simply great!
Written by a customer while visiting bose.com
Customer Rating
5
Living inside the music!
on October 7, 2024
Posted by: BlueJais
Gender:Female
Length of ownership:1 week
I am blown away by what i am hearing. These ear buds are better than the audio glasses. Bose has done it again. It make you feel like you’re sitting inside the music not just listening to the song.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and comfort!
on October 6, 2024
Posted by: jeffm4532
Gender:Male
Length of ownership:1 month
i bought these a month ago and so glad that I did! I love that they are so comfortable and I it's nice to be aware of my surroundings while listening to Bose quality audio!
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and fits perfectly
on October 6, 2024
Posted by: Earbuds
Gender:Male
Length of ownership:1 month
I bought them about two weeks ago and they are great
Written by a customer while visiting bose.com
Customer Rating
2
Not sure about these headphones
on October 6, 2024
Posted by: Mgramon
Gender:Male
Length of ownership:1 week
I’ve been using another brand for over a year (Shokz OpenFit); my review is comparing both.
In sound quality Bose fall a little short. OpenFit is more consistent with sounds, my Bose sounds break once in a while.
Phone calls on Bose are terrible, can barely hear the other end. Tried positioning them to get better sound with no luck. Having to change to my OF to make//receive calls.
-Notifications are the worse. Can’t hear at all my Ring cameras warnings. If it wasn’t for my watch I would not know movements in front of them. I do hear text messages, but many times with broken sound. With OpenFit I don’t have this issue.
The only thing these ones have is the comfort, they are very comfortable. I move mine all around the edge of my ears and stay in place. Sound remains the same.
In sound quality Bose fall a little short. OpenFit is more consistent with sounds, my Bose sounds break once in a while.
Phone calls on Bose are terrible, can barely hear the other end. Tried positioning them to get better sound with no luck. Having to change to my OF to make//receive calls.
-Notifications are the worse. Can’t hear at all my Ring cameras warnings. If it wasn’t for my watch I would not know movements in front of them. I do hear text messages, but many times with broken sound. With OpenFit I don’t have this issue.
The only thing these ones have is the comfort, they are very comfortable. I move mine all around the edge of my ears and stay in place. Sound remains the same.
I’m keeping them just to keep them. But in my opinion, they are not worth $300. There are better alternatives at lower price with better sound, and much better for voice calls.
Response from bose.comBy Customer Support, October 7, 2024
Hello,
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am sorry to hear that you are not fully happy with these earbuds in comparison with other earbuds you own.
If you sometimes experience intermittent audio with the Ultra Earbuds, I would suggest resetting them, as it often helps resolve minor internal issue and it will help improving the audio performance. You can find the steps here: https://bose.life/3NiEsNf
Also, making sure you are correctly wearing them will help get the best experience.
If you have any questions or need assistance, please don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
I am sorry to hear that you are not fully happy with these earbuds in comparison with other earbuds you own.
If you sometimes experience intermittent audio with the Ultra Earbuds, I would suggest resetting them, as it often helps resolve minor internal issue and it will help improving the audio performance. You can find the steps here: https://bose.life/3NiEsNf
Also, making sure you are correctly wearing them will help get the best experience.
If you have any questions or need assistance, please don't hesitate to contact us: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Open ear buds - Just what I was looking for!
on October 5, 2024
Posted by: RH
Gender:Male
Length of ownership:1 week
I bought these open ear earbuds as there are times I can't keep regular earbuds in my ears but for a very short time. I also have times my ears wax up continually. While you do not get the noise cancellation or the best sound you do get very good sound and you may likely forget you have these on. The comfort level is beyond belief and they stay in place. I view these as a compliment to the ultra earbuds and or headphones - you want and need both! I got the lunar blue and they are great looking.
Written by a customer while visiting bose.com
Customer Rating
5
The best!
on October 5, 2024
Posted by: Tj
Gender:Male
Length of ownership:1 week
No words to express the quality of sound, so the best word would be....BOSE!!
Written by a customer while visiting bose.com
Customer Rating
5
Amazing!!!
on October 5, 2024
Posted by: elgallo70
Gender:Female
Length of ownership:3 months
I bought the earbuds for my wife and she loved them. This is a great product!!!
Written by a customer while visiting bose.com