Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Work in progress
on April 11, 2026
Posted by: HogNut
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased them 2 months ago. Certainly a huge Bose fan because there is nothing that comes close to
It sound wise. I have at least 3 pairs of soundsport wired earphones, but since they became unavailable I was forced to try this version. The sound is
Not as clear, and the fit around ears is not quite ideal. Even more if you’ll try to engage in much activity. I’m trying new pairs but hope new designs come available soon
It sound wise. I have at least 3 pairs of soundsport wired earphones, but since they became unavailable I was forced to try this version. The sound is
Not as clear, and the fit around ears is not quite ideal. Even more if you’ll try to engage in much activity. I’m trying new pairs but hope new designs come available soon
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your experience, and we truly appreciate your continued support over the years. We’re delighted to know you’ve enjoyed the sound quality of our wired headphones, and we’d love to help you get the best performance from your Bose Ultra Open Earbuds.
Proper fit plays an important role with the Ultra Open Earbuds. Their open‑ear design relies on correct positioning to deliver balanced audio and clear microphone performance. When the earbuds are properly aligned and seated, you’ll enjoy richer sound quality and natural‑sounding voices. You can refer to this online guide for tips on achieving the best fit: https://bose.life/4vlVPBu
For the audio quality concerns you mentioned, we also recommend checking our online support guide, which provides helpful steps to further improve sound performance: https://bose.life/420M5iB
We’re confident that with the right fit and settings, you’ll enjoy the immersive listening experience the Bose Ultra Open Earbuds are designed to deliver.
Rein - Customer Support
Proper fit plays an important role with the Ultra Open Earbuds. Their open‑ear design relies on correct positioning to deliver balanced audio and clear microphone performance. When the earbuds are properly aligned and seated, you’ll enjoy richer sound quality and natural‑sounding voices. You can refer to this online guide for tips on achieving the best fit: https://bose.life/4vlVPBu
For the audio quality concerns you mentioned, we also recommend checking our online support guide, which provides helpful steps to further improve sound performance: https://bose.life/420M5iB
We’re confident that with the right fit and settings, you’ll enjoy the immersive listening experience the Bose Ultra Open Earbuds are designed to deliver.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Pretty darn good
on April 11, 2026
Posted by: TN12
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve bought about 10 of the ultra open earbuds, for friends, family during Christmas, and their birthdays. I own two at any given time. Every last person, myself included, wear these religiously, and we all love them.
Written by a customer while visiting bose.com
Customer Rating
4
Love! Love! Love______! these Bose UOE!!!!!!!!
on April 11, 2026
Posted by: Bd1zzo
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] They sound great… and I can hear you… many varieties of colors to choose from… can’t wait for my next pair
Written by a customer while visiting bose.com
Customer Rating
4
Good and bad
on April 11, 2026
Posted by: L82brake
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Good: they never fall out. Or at least it’s takes a lot for them to fall out.
Bad: because the speaker is not pushed into your ear the sound isn’t the best.
I love them still.
Written by a customer while visiting bose.com
Customer Rating
3
Sound quality
on April 11, 2026
Posted by: awarecargo
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] The sound reproduction is not the same as a headphone over your ears
Response from bose.comBy Customer Support, April 11, 2026
Hi, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We understand that your listening experience with this product is different compared to traditional over‑ear headphones. The Ultra Open Earbuds are designed to keep you connected to your surroundings while still delivering rich, immersive audio, which makes them ideal for all‑day wear and on‑the‑go listening.
For further assistance, please reach out to us directly through this link: https://bose.life/4egAyD9 so our team can assist you in exploring possible solutions and ensure you’re getting the best performance from your Bose product.
Rein - Customer Support
For further assistance, please reach out to us directly through this link: https://bose.life/4egAyD9 so our team can assist you in exploring possible solutions and ensure you’re getting the best performance from your Bose product.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product .
on April 11, 2026
Posted by: Awesome_Bose10
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bose will always be my top of the lists next to Sony
Written by a customer while visiting bose.com
Customer Rating
4
Almost perfect
on April 11, 2026
Posted by: Rhodey
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I bought these earbuds when it first released in 2024 and still use them as my primary earbuds today. I loved how they look on the ear. It’s more fashionable than most, stays on unless they get ripped off and definitely saves your eardrums from getting tortured long term. The controls are cool, yet simple. Single press, double, triple, all do different things. And add in the Bose app for adjusting the great sound.
A few things I’d like to improve: the microphone. !!!You can’t use these to talk on the phone!!! People have told me that when I use these earbuds to speak through, it sounds like I’m far away. So, not great. Also, rare considering how long I’ve had these, sometimes one earbud lags behind the other.
Other than that, good device. I’m curious how the next generation will turn out.
Written by a customer while visiting bose.com
Customer Rating
3
Y
on April 11, 2026
Posted by: Bane 99
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Great sound , but could not stay in my ears each one
Would fall out of my ear wile doing cardio and abbs the older ear buds were better.
Would fall out of my ear wile doing cardio and abbs the older ear buds were better.
Response from bose.comBy Customer Support, April 11, 2026
Hi there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you enjoyed the sound quality, though we understand your concern about fit during workouts. They are designed with a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
To help, we recommend checking out our support article here: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Thanks!
Klariss - Customer Support
To help, we recommend checking out our support article here: https://bose.life/48GEhGp which provides guidance on Wearing and adjusting your earbuds. Thanks!
Klariss - Customer Support
Written by a customer while visiting bose.com