Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Great fit but got some problems.
on October 17, 2024
Posted by: Benji
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I really like the design but I find a hard time hearing phone calls and people find it difficult to hear me too they tell me there’s an echo with my voice on the other side. If it’s a malfunction of the earbuds please help me with it! Other than that the lightness the seem less fit on the ears and no fatigue on the ears is great! My speakers are all Bose I found all with quite what they supposed to be but this out I need help with the call sound.
Response from bose.comBy Customer Support, October 17, 2024
Hello Benji thank you for your review!
We are glad to hear you enjoy the design of the Ultra Open earbuds, if you are noticing an echo with call audio its possible these aren't being worn correctly as this can affect the way the microphones pick up your voice.
Here is a quick guide on how to make sure you have the correct fit!
https://bose.life/3NySYQQ
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are glad to hear you enjoy the design of the Ultra Open earbuds, if you are noticing an echo with call audio its possible these aren't being worn correctly as this can affect the way the microphones pick up your voice.
Here is a quick guide on how to make sure you have the correct fit!
https://bose.life/3NySYQQ
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Everything I've been looking for in open buds
on October 17, 2024
Posted by: MichaelB
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I've been looking for a good pair of open earbuds for several months. Trying to avoid "bone conducting" because the headband is much more bulky than I want to deal with, and would like something portable that I can just drop into my pocket when not in use.
I started with the Raycon Open Earbuds model RBO725, but they have an audio lag that was completely unacceptable, which I noted in reviews left on their website as well as Amazon. The audio quality was decent for the price, but I just couldn't deal with the lag, and the case was a bit bulky.
Next was a pair of Sony LinkBuds model YY2953. I love the super-compact clamshell case, and the audio quality was very good. However, despite the "open" design, it still muffled ambient sounds, making conversation difficult and reducing awareness, which was the whole purpose for getting open earbuds.
Enter the Bose Ultra Open Earbuds. Yes, they come at a premium price, but they deliver everything I was looking for: full open ears, no lag, and excellent sound quality. I did see a couple reviews that criticized the microphone, but as I rarely use earbuds for phone calls, that isn't much of an issue for me, and, to be honest, I haven't even tested yet. My only quibble is the case: I tend to prefer clamshell cases rather than, well, for lack of a better term, cigarette pack style lid. This is the same style case/lid that's used by Samsung's Galaxy Buds3 and Pro, Google's Pixel Buds, and Apple's AirPods and off-brand clones, among others. Yes It's a popular case design, but I just don't care for it.
The buds themselves clip to the ear, which is an odd sensation at first, but I got used to it quickly, and then they're surprisingly comfortable. When I mute/pause my video/music, I can carry on a normal conversation as if the buds aren't even there, and I have full situational awareness, which is what I was looking for. And when I play my video/music, the sound is amazing, especially in "immersive mode."
The app is mostly good. The equalizer could use more than three bands, and it would be really nice if it would display the battery level of the case. I really appreciate that it's compatible with "Find my Device," given how expensive these things are, and I like being able to customize the name and the "shortcut" button.
Truly, the Bose Ultra Open Earbuds are everything I've been looking for. The choice of colors is also a nice touch.
I started with the Raycon Open Earbuds model RBO725, but they have an audio lag that was completely unacceptable, which I noted in reviews left on their website as well as Amazon. The audio quality was decent for the price, but I just couldn't deal with the lag, and the case was a bit bulky.
Next was a pair of Sony LinkBuds model YY2953. I love the super-compact clamshell case, and the audio quality was very good. However, despite the "open" design, it still muffled ambient sounds, making conversation difficult and reducing awareness, which was the whole purpose for getting open earbuds.
Enter the Bose Ultra Open Earbuds. Yes, they come at a premium price, but they deliver everything I was looking for: full open ears, no lag, and excellent sound quality. I did see a couple reviews that criticized the microphone, but as I rarely use earbuds for phone calls, that isn't much of an issue for me, and, to be honest, I haven't even tested yet. My only quibble is the case: I tend to prefer clamshell cases rather than, well, for lack of a better term, cigarette pack style lid. This is the same style case/lid that's used by Samsung's Galaxy Buds3 and Pro, Google's Pixel Buds, and Apple's AirPods and off-brand clones, among others. Yes It's a popular case design, but I just don't care for it.
The buds themselves clip to the ear, which is an odd sensation at first, but I got used to it quickly, and then they're surprisingly comfortable. When I mute/pause my video/music, I can carry on a normal conversation as if the buds aren't even there, and I have full situational awareness, which is what I was looking for. And when I play my video/music, the sound is amazing, especially in "immersive mode."
The app is mostly good. The equalizer could use more than three bands, and it would be really nice if it would display the battery level of the case. I really appreciate that it's compatible with "Find my Device," given how expensive these things are, and I like being able to customize the name and the "shortcut" button.
Truly, the Bose Ultra Open Earbuds are everything I've been looking for. The choice of colors is also a nice touch.
Written by a customer while visiting bose.com
Customer Rating
5
I love that the earbuds aren’t damaging my earlobe
on October 17, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] i’m extremely satisfied with my Bose earbuds! Of course it’s made with exceptional quality! It’s Bose !
Written by a customer while visiting bose.com
Customer Rating
5
This is my first time seeing an earbudslike this.
on October 17, 2024
Posted by: Njai
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I bought this a few days ago and I am enjoying using this product. I don't care about noise cancellation. It services the purpose.
Written by a customer while visiting bose.com
Customer Rating
5
Great design, comfort and high quality of sound!
on October 17, 2024
Posted by: Igor
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I have been a Bose fan since 2008, when I bought my first home sound system from them and just fell in love with the quality of sound that no one else could beat until now! I bought the Ultra Open Earbuds two weeks ago and I absolutely love them! They are very comfortable to wear and I can still be aware of my surroundings while I play my favorite music. I especially like the fact that I don’t have to insert them into my ear while still getting the excellent quality of sound! As always, you have done a great job, Bose!!
Written by a customer while visiting bose.com
Customer Rating
5
Finally earbuds that stay put!
on October 17, 2024
Posted by: WAM1
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased my Bose Ultra Open Earbuds about a month again and it has totally changed my life. I have tried 20 different brands of earbuds and none of them would stay in place due to the structure of my ear. Bose stays in place while I hang laundry, water my plants, and work in the garden. I had almost given up on being able to enjoy a podcast or listen to music while working around the house. I love them!!!
Written by a customer while visiting bose.com
Customer Rating
5
Enjoying features daily
on October 17, 2024
Posted by: Red
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I've always been a big fan of The quality of Bose products since the 70s
Written by a customer while visiting bose.com
Customer Rating
5
All Day Comfort & Clarity
on October 16, 2024
Posted by: Matt H
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I traded in a pair of Bose wired earbuds for the Ultra Open Earbuds and I'm glad I did. I wear these open earbuds during my workday and I'm very aware of my surroundings while interacting in conversation, but I also hear my music at the same time. It's so nice not having to pause to take the earbud out. Additionally, the Immersive Audio feature is so clear, it makes you feel like you're in the front row of the concert. The sound clarity is unmatched.
Written by a customer while visiting bose.com