Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,740
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Perfect Open Earbuds
on November 7, 2024
Posted by: Heather H
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Love these Ultra Open Earbuds!! I have had multiple ear surgeries, and have not been able to find anything that would stay in my ears…. These work great!! Huge Bonus that I can hear what is going around me too!!!
Written by a customer while visiting bose.com
Customer Rating
3
Nice, with a few minor issues
on November 7, 2024
Posted by: MrsB
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought mine in September 2024. The buds hold is becoming loose. Still not getting as clear of a sound as I would like, when I the phone.
Response from bose.comBy Customer Service, November 8, 2024
Thanks for your review. We are sorry to hear about the issue you are encountering with your Bose Ultra Open earbuds. Be sure the earbuds are being worn properly. Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance. See, Wearing and adjusting your earbuds for more details. We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,your%20earbuds%20for%20more%20details.
Alternatively, please reach out to our social media support team for further assistance.
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Be%20sure%20the%20earbuds%20are,your%20earbuds%20for%20more%20details.
Alternatively, please reach out to our social media support team for further assistance.
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Not quite what I expected but still nice
on November 6, 2024
Posted by: Nelson D
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this about a month ago and the sound quality is great but it doesn’t feel like it fits my ears well. I expected better bass from these more expensive buds and louder sound.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit Great sound
on November 6, 2024
Posted by: deb2447
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought the new open ear buds and I am so pleased with the sound quality. The fit is the best part, I have small ears and nothing has ever fit me better. They have the best features!
Written by a customer while visiting bose.com
Customer Rating
5
on November 5, 2024
Posted by: Chris89
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought this a month ago and they have been amazing so far. Only 1 time it has fallen out of my ear and that's because my bag hit it out of my ear.
Written by a customer while visiting bose.com
Customer Rating
1
Ok, not sure if worth the money
on November 5, 2024
Posted by: Meh
Initially these were great. But over time they continued to disconnect and not reconnect, quit charging.
Response from bose.comBy Customer support, November 5, 2024
Hello, I am glad to hear that you are enjoying the Ultra Open earbuds. We do have troubleshooting that can help if you are finding that the earbuds are disconnecting, you can view these here: https://bose.life/40yCpwc. You can also view these article for any charging issues you may be facing: https://bose.life/4fBBu2f. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
1
My ear doesn't like them.
on November 5, 2024
Posted by: Not for me
Gender:Male
Length of ownership:1 month
They are not the right earphones for me and my ear. I could press down on the back of the earphones and see exactly where they are supposed to sit but for some reason the physics of my ear doesn't allow that. I'm hoping I'll be able to exchange them for the in ear earbuds.
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones for an active person!
on November 4, 2024
Posted by: Nacho
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I love these. They don't fall off your ears and you even forget they are there. They sound great and are easy to control.
Written by a customer while visiting bose.com