Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Open ear buds
on April 11, 2026
Posted by: Broan
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] These are the best open ear buds I have had. Great sound
Written by a customer while visiting bose.com
Customer Rating
2
Doesn’t have good sound
on April 11, 2026
Posted by: Desi
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Unfortunately, they don’t work as I expected. The sound ok when keeping still and listening to a book. But not good for working out it’s very muffled with a lot of static. People could not hear me on calls, yet I could hear them. I had to remove and use phone to continue the call. Very disappointing. Not sure if it’s because I purchased refurbished but these did not work for me.
Response from bose.comBy Customer Support, April 11, 2026
Hi Desi! Thank you for taking the time to share your experience. We’re sorry to hear that the Ultra Open Earbuds didn’t perform as you expected, especially during workouts and phone calls.
While we’re glad to hear they worked better for stationary listening, the Ultra Open Earbuds are designed with an open‑ear concept that prioritizes comfort and awareness of your surroundings. Because of this design, sound performance can be affected during high‑movement activities or in noisy environments, and microphone pickup on calls may also vary depending on fit, movement, and background noise.
To help make sure you get the best possible call and audio experience, please review these quick guides:
https://bose.life/4mqmGIG
https://bose.life/4vpO51s
Daisy - Customer Support
While we’re glad to hear they worked better for stationary listening, the Ultra Open Earbuds are designed with an open‑ear concept that prioritizes comfort and awareness of your surroundings. Because of this design, sound performance can be affected during high‑movement activities or in noisy environments, and microphone pickup on calls may also vary depending on fit, movement, and background noise.
To help make sure you get the best possible call and audio experience, please review these quick guides:
https://bose.life/4mqmGIG
https://bose.life/4vpO51s
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic clarity and a great pair of earbuds
on April 11, 2026
Posted by: Justin
[This review was collected as part of a promotion.] I bought this a month ago and I have used them for various things like running and working out. It feels good in the ear and the corset are fantastic. You need to make sure the volume is right because others could hear what you are listening to. But if you do not care about those things they are really comfortable and sometimes they feel like they are not on my ear. One of the best things about this is the visibility in hearing i can always hear what people are saying because my ears are open.
Written by a customer while visiting bose.com
Customer Rating
5
Par excellence!
on April 11, 2026
Posted by: BoseUser1
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] My Bose buds are beautiful! I grew up using Bose bookshelf speakers for my home stereo and use an older Bose Wave right now. The remarkable sound and reliability is why I keep coming back to Bose!
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on April 11, 2026
Posted by: Lemon Magat
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought it last month and I love it! Gonna buy again for my wife
Written by a customer while visiting bose.com
Customer Rating
5
Bose, if it has highs and lows it must be Bose
on April 11, 2026
Posted by: Con Heo
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Bose continues to innovate and improve on their products. For the first time ever Bose has created something very exciting. I have never seen the open earbuds concept delivered in such high sounding fashion. The integration with the Bose Allows the products to be seen and be able to determine the best audio quality at all times. I have many Bose products and continue to expand on the line up. I still very much rock the Bose Sunglasses every day even though the lenses are pretty scratched up.
Written by a customer while visiting bose.com
Customer Rating
5
The best earbuds I’ve ever owned.
on April 11, 2026
Posted by: Finchie
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I absolutely love my Bose open earbuds. I put them on in the morning and can wear them all day without them hurting my ears. Sometimes I forget I have them on still.
Written by a customer while visiting bose.com
Customer Rating
5
on April 11, 2026
Posted by: Kenyon
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Very convenient and comfortable to use, charge very quickly, could have a slightly longer usage span but 4 hours off of one hour charge isn’t bad at all.
Written by a customer while visiting bose.com