Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Not for me
on June 18, 2026
Posted by: Kerri26
Gender:Female
Length of ownership:1 month
I bought a couple weeks ago. I don’t like the way they fit and I don’t like the sound. Will probably return them.
Response from bose.comBy Customer Support, June 18, 2026
Thank you for sharing your experience with the Bose Ultra Open Earbuds, we truly appreciate your feedback. We understand that the fit and sound quality didn’t meet your expectations. To help you get the best possible experience, we recommend checking out our helpful guide on how to properly wear and adjust your Bose Ultra Open Earbuds:
https://bit.ly/4vmbBvT
Additionally, we want to make sure you feel confident in your purchase. You can take full advantage of our 90-day risk-free trial program. If you find that the Bose Ultra Open Earbuds are still not to your satisfaction, we’ll gladly provide you with a full refund, and we’ll even send you a prepaid shipping label to make the return process easy and convenient.
Cedrick - Customer Support
https://bit.ly/4vmbBvT
Additionally, we want to make sure you feel confident in your purchase. You can take full advantage of our 90-day risk-free trial program. If you find that the Bose Ultra Open Earbuds are still not to your satisfaction, we’ll gladly provide you with a full refund, and we’ll even send you a prepaid shipping label to make the return process easy and convenient.
Cedrick - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love It
on June 18, 2026
Posted by: SandyB7
Gender:Female
Length of ownership:1 month
These ear buds are the best I’ve ever owned. The sound quality is superb. The freedom of hearing outside noises is fantastic. Definitely would buy again.
Written by a customer while visiting bose.com
Customer Rating
5
works well
on June 17, 2026
Posted by: bubba
works great with my dolby atmos sound bar. Love it.
Written by a customer while visiting bose.com
Customer Rating
3
Bose experience
on June 16, 2026
Posted by: Bose open ear
Gender:Female
Length of ownership:1 month
The earbuds are very appealing to the eye. When listening to music or watching things on your phone, the sound quality is amazing. When it comes to taking calls, it is very horrible. The other party can sometimes barely hear you unless you’re in a very quiet place.
Response from bose.comBy Customer Support, June 16, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the design and sound quality of the earbuds. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call quality performance. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
You can check out this helpful link for more information: https://bose.life/4v9zRRL
Jelyn - Customer Support
You can check out this helpful link for more information: https://bose.life/4v9zRRL
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product!
on June 11, 2026
Posted by: Jess
Gender:Female
Length of ownership:1 month
I’m absolutely satisfied with these earbuds. Sound is incredible and they are super comfortable.
Written by a customer while visiting bose.com
Customer Rating
4
Outer ear Bose with hearing aids
on June 8, 2026
Posted by: Sue Mess
Gender:Female
Length of ownership:1 month
So far I like these a lot. I have hearing aids and these work with those. I.had to take a little more time getting the outer ear Bose in the best position for the best sound.
Written by a customer while visiting bose.com
Customer Rating
5
Elegant, Style and Quality
on June 8, 2026
Posted by: David Osorio
Gender:Male
Length of ownership:1 month
In my opinion that I love style and quality these earbuds are the number #1 product in the world in this kind of product they are unique.
Written by a customer while visiting bose.com
Customer Rating
1
Clamp is to loose
on June 6, 2026
Posted by: Thom
Length of ownership:1 week
Not for active user. I lost one ear piece with in a week of occasional wearing and there is no replacement for it.
I do not recommend it!
I do not recommend it!
Response from bose.comBy Customer Support, June 6, 2026
Hi, thank you for sharing your feedback about the Bose Ultra Open Earbuds. We’re sorry to hear about the experience you had, and we understand how disappointing it can be to lose an earbud. We’d love to learn more about your experience and see how we can help improve things for you.
Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions.
Rein - Customer Support
Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions.
Rein - Customer Support
Written by a customer while visiting bose.com