Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Whoop, whoop!!!
on November 26, 2024
Posted by: AV
Gender:Male
Length of ownership:1 month
I purchased a couple of weeks ago. I've owned several pairs of Bose headphones. These are by far my favorite. The fit is perfect and the inclusion of a physical button to push is a very welc9me change
These are great open ear earbuds! I love the design and the Bose sound quality. With the new design, it is best use a mirror the first few times you put them on, till you get the hang of it. Once you do, it’s an easy process, and you’ll find that they are very comfortable and don’t fall off, with the Bose sound quality that we have grown to love.
This is my first pair of open earbuds and I like them, but I wish they would maybe extend more because everyone’s ear is shaped different. Maybe there could be like a little spring to adjust I guess.
I had a few pairs of the Bose sunglasses and was sad when they were discontinued but these are so much better. I go on hikes and walks often and like to listen to music but still hear the world around me. With skiing, I like my tunes but also want to hear an avalanche before it hits. The sound quality is typical Bose excellence. Very easy to use with the large buttons. Very comfortable.
Not good with apple phones, will not stay connected and sound quality is terrible for a Bose product. I do not suggest getting if you own apple!!
Response from bose.comBy Customer Support, November 25, 2024
Hello,
I am sorry to hear that you are having issues with your Bose Ultra Open Earbuds and your Apple device. The earbuds are compatible with Apple devices, so you should not experience any issue. Please ensure your Apple device is up-to-date with their firmware. Additionally, you can perform a reset to clear any internal errors: https://bose.life/4eK62OK
If you need further assistance, please contact us: https://bose.life/3rykPZR
After 2 weeks of using it every day, I feel very comfortable, the sound is good but the battery sucks, the left and the right earbuds' battery capacities are different about 40 minutes different in immersive conditions, and the right earbud is less than it says over 4 hours. I might return it.