Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
Not the best
on December 6, 2024
Posted by: Buds
Gender:Female
Length of ownership:1 month
I can hear clearly but no one can hear me when I speak
Response from bose.comBy Customer Care, December 6, 2024
Hi.
Thank you for your post. I am sorry to hear that you are having difficulty being heard by the other party when on a call. Please follow the steps on the page provided to address this. https://bose.life/4hIn02q. If you require further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I am sorry to hear that you are having difficulty being heard by the other party when on a call. Please follow the steps on the page provided to address this. https://bose.life/4hIn02q. If you require further assistance, don't hesitate to get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
on December 6, 2024
Posted by: Big dog 65
Gender:Male
Length of ownership:1 month
One of the best thing y'all thought of really love it
Written by a customer while visiting bose.com
Customer Rating
1
REGRET. App won't UNFREEZE. Tried re installing x3
on December 5, 2024
Posted by: Mary
Gender:Female
Length of ownership:1 week
app frozen. tried uninstalling and reinstalling x 3. Volume control not working, too quiet and app is not working. I regret buying them for the high cost, they are not working at all.
Response from bose.comBy Global Customer Service, December 8, 2024
Hello, we always aim for the highest quality products, so this is unusual to hear. To ensure you apps works great you can see guidance here https://bose.life/4ggdqmg, there is also options for the touch controls in the Bose app. You make sure these give you the best sound here too bose.life/47di3Kt
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
In Place to Stay
on December 5, 2024
Posted by: Riz1
Gender:Male
Length of ownership:1 month
Remarkable product. I have never been able to wear "ear buds" because my right ear is shaped weirdly. These are wonderful, and I no longer worry about the right one falling out all the time.
Written by a customer while visiting bose.com
Customer Rating
5
Great bass
on December 4, 2024
Posted by: Coniyanez
Gender:Female
Length of ownership:1 year or longer
I have use this product for 3 years and is excellent!!
Written by a customer while visiting bose.com
Customer Rating
4
Comfortable and good audio.
on December 4, 2024
Posted by: Guycamero
Gender:Male
Length of ownership:1 month
I’ve had my headphones about a month and I really like them. I got the carbon blue and use them mostly for running. The audio is really good for open ear and comfortable over long runs.
My only complaint is the microphone. It’s pretty awful and sounds like I’m far away in a room.
Written by a customer while visiting bose.com
Customer Rating
4
Enjoy the fidelity.
on December 4, 2024
Posted by: Ear bobs
Deep rich sounds. After wearing for long periods it gets slightly tender around the ears surfaces .
Currently in 90 testing phase. I use these open ear units while playing my trumpet. The sound is enhanced
more if i move my earlobes forward as i positions the sound closer to my ear canals making the music
easier to hear while following along with my horn. if the Bose speakers were designed with the speakers in more align towards my ear canals for me it would be ideal. I am trying to figure a way to move my earlobes 1/2 inch forward by securing something to a hat i could wear while playing.
Currently in 90 testing phase. I use these open ear units while playing my trumpet. The sound is enhanced
more if i move my earlobes forward as i positions the sound closer to my ear canals making the music
easier to hear while following along with my horn. if the Bose speakers were designed with the speakers in more align towards my ear canals for me it would be ideal. I am trying to figure a way to move my earlobes 1/2 inch forward by securing something to a hat i could wear while playing.
Written by a customer while visiting bose.com
Customer Rating
4
Not quite in love
on December 4, 2024
Posted by: Tom
I really want to love these, but I think I am stuck on like them. A lot, but not quite at love. They are very comfortable to wear, the usual great Bose sound. Not so great if you are in a pound environment, like a gym. I know that is partly by design, but it is a bit too much noise coming through so you need to crank the sound.
Really great in a quieter environment or for conference calls.
Written by a customer while visiting bose.com