Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Finally the perfect fit!
on December 11, 2024
Posted by: Dubalish
Gender:Female
Length of ownership:1 month
I have struggled for years with iPod headphones and others that just don't fit in my ears and seem to always fall out. Finally, BOSE has created the perfect fit!! These headphones are comfortable, secure, lightweight and the sound quality is amazing compared to others on the market. Worth every penny! Also love that I can answer my phone with these as well, other brands is just a headphone not compatible with my phone.
Written by a customer while visiting bose.com
Customer Rating
2
Not for talking on the phone
on December 11, 2024
Posted by: DawnAK
Gender:Female
Length of ownership:1 month
I bought these two weeks ago. The music is fantastic but if you want to talk on the phone don’t buy these
Response from bose.comBy Customer Support, December 11, 2024
Hello Dawn, thanks for leaving your initial thoughts of the Ultra Open Earbuds. It's wonderful to hear you were impressed by how music sounded through them. I understand you may be having issues with phone calls? I'm not sure to what extent you are having problems, but if you need any assistance, please do not hesitate to get in touch. We can be reached by visiting https://bose.life/3ET4mCs.
Jeff - Customer Support
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Needs a little bit more work
on December 10, 2024
Posted by: Edo808
Gender:Male
Length of ownership:1 month
I bought these like three weeks ago, but Everything looks great, the size, the weight, but the sound (which is the most important thing) is not good only because they go far away from the inner ear, if I push it a little bit they sound great, but you can’t be pushing it all the time, I'm undecided whether to return them or not?
Response from bose.comBy Customer Support, December 10, 2024
Hello and thank you for your review.
We are sorry to hear the sound of the Ultra opens isn't quite meeting your expectations, we recommend making sure you are wearing these correctly, this guide will help show you how.
https://bose.life/3ZLd7do.
Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We are sorry to hear the sound of the Ultra opens isn't quite meeting your expectations, we recommend making sure you are wearing these correctly, this guide will help show you how.
https://bose.life/3ZLd7do.
Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bounce with Bose
on December 10, 2024
Posted by: DoodleDudes
Gender:Female
Length of ownership:6 months
The color is impressive, and the sound quality is flawless. I wear them every day and the only time they have flown off is when I was blow drying my hair. Other than that, they stay on while training my bouncy doodles and that is what I specifically purchased them for. Job well done. Thanks Bose,
Written by a customer while visiting bose.com
Customer Rating
1
Bose failed me
on December 9, 2024
Posted by: Peehlove
Gender:Female
Length of ownership:1 month
Right off the top I've had issues. Delayed connection and receiver cannot hear me many of times during the call. Called support for help and they couldn't do anything so they said I need to swap them out free of charge. I asked for quicker shipment or something and they said no. I expected so much for this item and Bose, took me a couple months to finally pull the trigger and I'm so disappointed.
Written by a customer while visiting bose.com
Customer Rating
5
the best sound!!
on December 9, 2024
Posted by: paquillito
Gender:Male
Length of ownership:1 month
the best sound and good price!!!!
high quality!!!!!
high quality!!!!!
Written by a customer while visiting bose.com
Customer Rating
4
Best gift
on December 8, 2024
Posted by: Cece S
Gender:Female
Length of ownership:1 week
This is one of the best gifts ive gotten myself in a long time. I typically cant wear earbuds either they fall out, i cant hear around me so i only wear one, or its uncomfortable when wearing glasses 🤓. These solved all those problems and being a military woman i feel safe being able to hear whats going on around me with both in. Great gift for those who like to be situation aware, & stylish. I am finding a slight static sound when in immersive mode so i may utilize my warranty. But happy i bought it here than another company
Written by a customer while visiting bose.com
Customer Rating
4
Bose ultra open earbuds
on December 8, 2024
Posted by: Camilo_ch
Gender:Male
Length of ownership:1 month
I snagged some new earbuds about a month ago 🎧, and wow, what a difference! The sound quality is mind-blowing 🤯. They're so comfy I can wear them for hours. But the battery life is a bit of a bummer.😩 I wish it lasted longer between charges.
Written by a customer while visiting bose.com