Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Nice looking
on December 24, 2024
Posted by: Chris
Gender:Female
Length of ownership:1 month
I’ve only had mine for almost a month and they are awesome. I absolutely love them in the sound quality as always with any Bose product is wonderful.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and comfortable in my ears!
on December 23, 2024
Posted by: Sal47
Gender:Female
Length of ownership:1 month
Amazing earbuds, and so comfortable! I always had trouble keeping earbuds in my ears, but these fit comfortably and the sound is excellent.
Written by a customer while visiting bose.com
Customer Rating
5
Ultra vs Open Ear
on December 23, 2024
Posted by: RRP
Gender:Male
Length of ownership:1 month
I bought this a two weeks ago and I have been comparing it to the ultra. It is very nice, comfortable and easy to operate. The multi point connection is better than the ultra. Listening to videos it is great. You get the stereo qualities, sound a sound and voice is great. Making a phone call with it is good. Conversations are clear. The person on the other end didn’t know I was on a Bluetooth device. Listening to music, as expected you do not get the fidelity that I don with the ultra ear buds. But, that is expected, because it’s not directly in your ear and it allows you to hear your surrounding. In concluding for music I would go with the Ultras for anything else, you can’t go wrong with either.
Written by a customer while visiting bose.com
Customer Rating
5
Anxious to learn how to use them!
on December 22, 2024
Posted by: Ren76
I bought my earbuds a little over a month ago and I haven’t opened the box yet. I guess I’m a little afraid of them. I know one thing I bought them one day in a day or two later you drop the price by 20 bucks. I have bought a ton of stuff from Bose And always paid top dollar. You don’t need to give me a heads up next time because I’m probably not going to buy anything Bose soon. I’ve already got everything.
Written by a customer while visiting bose.com
Customer Rating
5
Stays put
on December 21, 2024
Posted by: Dr Drill and Fill
Finally a pair that won’t fall out of your ears! I’ve tried several brands
Written by a customer while visiting bose.com
Customer Rating
3
Needs more cow bell
on December 21, 2024
Posted by: Dustybudz
Gender:Male
Length of ownership:1 month
Comfort is great, battery life is great. Volume is to low, they aren’t good for places with ambient noise like airplanes or wind. The open ear is a great idea.
Response from bose.comBy Global Customer Service, January 16, 2025
Hi there - I'm happy that you liked the comfort and battery life of your Ultra Open Earbuds, as well as the open-ear design!
If you find that their volume is too low, then while loud noises such as planes or wind can make your audio content difficult to hear, I would make sure you're wearing your earbuds optimally, as per the following guide:
https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
If this doesn't help, then also make sure your mobile device's volume (if separate) is turned up sufficiently. Our product support team will also be happy to provide further troubleshooting assistance, if needed:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
If you find that their volume is too low, then while loud noises such as planes or wind can make your audio content difficult to hear, I would make sure you're wearing your earbuds optimally, as per the following guide:
https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
If this doesn't help, then also make sure your mobile device's volume (if separate) is turned up sufficiently. Our product support team will also be happy to provide further troubleshooting assistance, if needed:
https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Support
Written by a customer while visiting bose.com
Customer Rating
5
Shake me like a rag doll and they won't fall out
on December 20, 2024
Posted by: Raggedy Andy
I've tried several different earbuds over the years from cheap ones to very expensive ones. My ear canal in each ear is different. I've tried several different sizes of ear inserts that are provided with the more expensive buds. All to no avail as the buds will not stay within my ears and pop out quite easily. For one set of nice earbuds I purchased, I was chasing them around the floor of an airplane during the trip. These Bose open earbuds have been a great solution for me. Somebody could pick me up and shake me like a rag doll and they wouldn't fall out. In addition, they have a high quality sound that is very pleasing to listen to. Were they are placed on the ear is comfortable and they don't interfere with sunglasses. Now a note. They do not go into the ear canal so they don't reduce ambient noise. This can be a benefit when you are in situations where you need sound awareness such as driving or at work. If sound suppression is your goal, go to something else. In summary, I have been very happy with these.
Written by a customer while visiting bose.com
Customer Rating
2
Comfortable but difficult to hear.
on December 20, 2024
Posted by: Hg
Gender:Female
Length of ownership:1 month
Had it for 2 weeks. Very comfortable compared to many other earbuds.
But sound levels are faint - a call in a a very quite area works but anywhere else with a little bit of background noise and I can barely hear the vother person
3.5 stars on comfort
0 stars on volume
But sound levels are faint - a call in a a very quite area works but anywhere else with a little bit of background noise and I can barely hear the vother person
3.5 stars on comfort
0 stars on volume
Response from bose.comBy Global Customer Service, December 20, 2024
Hello, it's lovely to hear you feel these are very comfortable. These are designed to give great calls, you can follow the steps here bose.life/49K1nLA to ensure the best experience.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com