Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
1
Bose Open Earbuds
on December 26, 2024
Posted by: Open Earbuds
I purchased it to be given as a gift to my husband but he found it uncomfortable to wear therefore I will be returning it for a full refund. Sorry.
Response from bose.comBy Customer support, December 26, 2024
Hello, we do provide support if the earbuds are feeling uncomfortable, you can view the suggestions here: https://bose.life/4efpjYn. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely the Best!
on December 26, 2024
Posted by: Open Earbuds
I have been brand loyal to Bose for decades and own numerous products. I use a headset daily for phone work and listening to music. These are the absolute best of the earbuds I have ever owned. Don't second guess this decision to purchase. They are wonderful. My only comment is that they are so comfortable that I forget I am wearing them.
Written by a customer while visiting bose.com
Customer Rating
2
Great concept but lacks in practical features
on December 26, 2024
Posted by: Why not
Gender:Male
Length of ownership:1 month
Very disappointed wireless charging is not the standard. It is nice to have an ear bud that does not hurt the inside of my ear. Sound is what you would expect from Bose.
Response from bose.comBy Customer Care, December 26, 2024
Hi.
Thank you for your post. Happy to hear that you like your earbuds. We actually sell Bose Ultra Open Earbuds Wireless Charging Case Cover as an accessory. If you need assistance with this, don't hesitate to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Happy to hear that you like your earbuds. We actually sell Bose Ultra Open Earbuds Wireless Charging Case Cover as an accessory. If you need assistance with this, don't hesitate to contact us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Great design, but no good in loud areas.
on December 26, 2024
Posted by: LMNYC
Gender:Male
Length of ownership:1 month
I got these about 20 days ago, Earbuds dont stay in my ears ever and I was excited about these. They stay in better, but they always feel like they are going to fall out. Perhaps its my ear shape, They work well with my phone (iphone). I live in NYC and take the trains every day. on a train, I cannot hear what is playing on my phone even when the volume is turned up. The subway and even the streets of NYC can be to loud for these. By design they allow ambient noise in, they are not noise cancelling and do not insert into your ear canal. I knew this going in and was hopeful. But most of all of what I am listening to is drowned out by ambient noise. I think they are a great design, they just dont work for me. I have a pair of QC35s that are great, I was looking for something smaller.
Response from bose.comBy Customer Support, December 30, 2024
Hello,
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
If you are not sure how to correctly wear and adjust these open earbuds, please check our fit guide, in order to get the best comfort and audio experience: https://bose.life/4efpjYn
As you have mentioned, these earbuds don't have noise cancellation, so in busy environment where the ambient noise can be sometimes overwhelming, noise cancellation can be more useful. These earbuds have a feature that will allow the sound to automatically increase or decrease depending on the environment you are in. However, in loud area, this might not make a big difference.
If you have any questions, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the Bose Ultra Open Earbuds.
If you are not sure how to correctly wear and adjust these open earbuds, please check our fit guide, in order to get the best comfort and audio experience: https://bose.life/4efpjYn
As you have mentioned, these earbuds don't have noise cancellation, so in busy environment where the ambient noise can be sometimes overwhelming, noise cancellation can be more useful. These earbuds have a feature that will allow the sound to automatically increase or decrease depending on the environment you are in. However, in loud area, this might not make a big difference.
If you have any questions, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
All gain, no pain!
on December 26, 2024
Posted by: Leighroy714
Gender:Female
Length of ownership:1 week
The sound is amazing! I love how they don't actually go inside your ear. I can wear them MUCH longer than regular ear buds without any ear pain. I can have them on and still hear someone talking to me. Absolutely love these and would definitely recommend them!
Written by a customer while visiting bose.com
Customer Rating
5
Easy and very comfortable to use!
on December 25, 2024
Posted by: Zsun
Gender:Female
Length of ownership:1 year or longer
These are my second pair of ear clips! The style is chic and the clots are very pleasing !
Written by a customer while visiting bose.com
Customer Rating
5
Very lightweight and comfortable
on December 25, 2024
Posted by: Tina
Gender:Female
Length of ownership:1 week
I bought these for Christmas for my son, and he loved them! Another great product! Great job Bose!
Written by a customer while visiting bose.com
Customer Rating
4
Great features amazing sound
on December 25, 2024
Posted by: DinaB
I bought these as a gift for my grandson December 10th. They were perfect and he loved them until he started to get crackling noises in the left earbud. They are in the process of being replaced. I bought a pair for his mother and myself no problems with them
Written by a customer while visiting bose.com