Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Purple love 💜
on January 2, 2025
Posted by:Â BRod
Gender:Female
Length of ownership:1 week
I bought these new ear buds and besides the color I was looking forward to trying them out. They are so functional, easy to wear, they stay on my ear and my hair doesn’t pull it out of my ears. I’m very happy with my purchase and glad I upgraded my product.
Written by a customer while visiting bose.com
Customer Rating
3
Ok but Shokz are better for lower price
on January 2, 2025
Posted by:Â EKH
Gender:Female
Length of ownership:1 week
Love the fit but the sound quality is disappointing. These have good sound, but not as good as the Shokz Open Fit which suprsed me because of the much higher price point.
Written by a customer while visiting bose.com
Customer Rating
2
on January 2, 2025
Posted by:Â LGarcia
Gender:Male
Length of ownership:1 month
The maximum volume level is too low… it would be great if this defect of the equipment was corrected.
Response from bose.comBy Mike, Global Customer Service, January 2, 2025
Hello, we always aim for the highest quality products. These are designed to give great sound. You can find guidance here bose.life/3P24eGu to ensure these sound great.
Thanks
Thanks
Written by a customer while visiting bose.com
Customer Rating
3
New experience
on January 1, 2025
Posted by:Â tk
Gender:Male
Length of ownership:1 month
I bought a couple of these open earbuds, one for me and one for my girlfriend. It fits great on my ear especially when I go out for a run. The only issue is that there's occasionally static noise coming out from the earbuds and sometimes one of the earbuds briefly looses connections to my music streamed from my phone's Bluetooth. Otherwise, it is a good product and has good sound quality.
Response from bose.comBy Customer Support, January 2, 2025
Hello,
Thank you for sharing your experience with your Ultra Open Earbuds.
I am glad to hear that you love how comfortable they are.
If your experience any static or connectivity issue, I would suggest resetting the earbuds, following these steps: https://bose.life/4eK62OK
If you need any further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with your Ultra Open Earbuds.
I am glad to hear that you love how comfortable they are.
If your experience any static or connectivity issue, I would suggest resetting the earbuds, following these steps: https://bose.life/4eK62OK
If you need any further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely Love These!
on January 1, 2025
Posted by:Â AtlScorp
Gender:Female
Length of ownership:6 months
Absolutely Love These! For those that have sensitive ears and experience pain with other buds, these alleviate rhat!
Written by a customer while visiting bose.com
Customer Rating
4
Amazing Sound
on December 31, 2024
Posted by:Â My Buds
I got my earbuds for Christmas and te sound is amazing
like all Bose products. My only complaint is the volume I would love if it was a little louder
like all Bose products. My only complaint is the volume I would love if it was a little louder
Written by a customer while visiting bose.com
Customer Rating
5
Enjoyable sound
on December 31, 2024
Posted by:Â GeorgeM
Gender:Male
Length of ownership:1 month
Wonderful quality sound. I can hear every instrument very clearly.
Written by a customer while visiting bose.com
Customer Rating
3
Not sure yet
on December 31, 2024
Posted by:Â JF1126
Gender:Female
Length of ownership:1 week
I'm on the fence about these right now. I've only been using them about 2 weeks. The immersion sound quality is great! I have not had ear buds that sit like this on the ear so that is definitely an adjustment. I felt like the rim of my ear hurt a bit the first couple days, but now they don't really bother me. My main issue is that every time I place a call the sound cuts out and people say they can't hear me at all or I sound very far away. I use my ear buds all day for work so if this doesn't improve they would be a waste of money for me
Response from bose.comBy Mike, Global Customer Service, January 2, 2025
Hello, it's fantastic to hear you feel the sound quality is great on these.
These are designed to give great calls with their in-built microphones. You can follow the support here bose.life/49K1nLA to ensure great calls from your earbuds.
Thanks
These are designed to give great calls with their in-built microphones. You can follow the support here bose.life/49K1nLA to ensure great calls from your earbuds.
Thanks
Written by a customer while visiting bose.com