Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Awesome features
on February 5, 2025
Posted by: Mark
Gender:Male
Length of ownership:1 week
I bought it because it’s the upgrade version of my first open ear earphones and I know it’s going to be good.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Earbuds
on February 5, 2025
Posted by: Joe65
Gender:Male
Length of ownership:1 month
Best earbuds I’ve ever had. Use these when I don’t need my noise canceling ones. What I like best is I have worries about these falling out.
Written by a customer while visiting bose.com
Customer Rating
1
Great sound not much after that
on February 5, 2025
Posted by: Rolando
Gender:Male
Length of ownership:1 year or longer
While the audio quality is great. The earbuds disconnect and have issues reconnecting randomly. It's hard to take out ear buds from case.
Response from bose.comBy Bose, Customer Support, February 5, 2025
Thanks for leaving your review. I'm sorry to hear that you're experiencing issues with unexpected disconnection and reconnection. If this happens, it's worth performing a factory reset to start fresh as this will generally clear any problems. You can find instructions here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=To%20restore%20the%20earbuds%20to%20their%20factory%20defaults%3A&text=With%20the%20earbuds%20in%20the,previous%20step%20two%20more%20times..
Still having issues? Do not hesitate to get in touch via https://bose.life/3ET4mCs
Jeff - Customer Support
Still having issues? Do not hesitate to get in touch via https://bose.life/3ET4mCs
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Good in quite zones not in the gym
on February 4, 2025
Posted by: Press
Gender:Male
Length of ownership:1 month
Owned these for about 3 weeks. They are very comfortable and sound great when inside your home with not a lot of other noise.
They are not loud enough to wear in the gym with all the other noise. So certain environments they do not sound that great or you can barely hear.
They are not loud enough to wear in the gym with all the other noise. So certain environments they do not sound that great or you can barely hear.
Written by a customer while visiting bose.com
Customer Rating
5
Great Ear Buds!
on February 4, 2025
Posted by: Pua
I bought them for my wife. They look great! She says they sound great and they are so comfortable there are times she forgets she hasthem on. She wears them most of the day. She loves them!
Written by a customer while visiting bose.com
Customer Rating
1
Bad ear buds
on February 3, 2025
Posted by: Sie
Gender:Female
Length of ownership:1 month
I bought this a 3 weeks ago. I can never hear that good especially when ata extreme volume.
Response from bose.comBy Bose, Customer Support, February 3, 2025
Hi there,
The earbuds need to be correctly positioned to ensure the best listening experience. Follow our guide to get that here: https://bose.life/4hkWfkg
Or reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
The earbuds need to be correctly positioned to ensure the best listening experience. Follow our guide to get that here: https://bose.life/4hkWfkg
Or reach out as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great buy
on February 2, 2025
Posted by: RobbieRob
Gender:Male
Length of ownership:1 month
So far I like them! You can't feel them on your ears.lol the barrier life is long.
Written by a customer while visiting bose.com
Customer Rating
5
Different but great !
on February 2, 2025
Posted by: Jess
Gender:Female
Length of ownership:1 month
I actually love these! At first they feel like they might fall out, but they haven’t at all! I run and workout and they never fall out!! Super comfortable and sound quality is great even being open ear. Sound can go very loud and I have been told if it is up all the way you can hear it but cannot make out the song or what it is saying. I think the negative reviews on this are a little dramatic, my only complaints are the price, the fact that you can’t locate them like with AirPods or most other earbuds, and the quality talking on the phone isn’t great. Otherwise these are great, I have had a very hard time with earbuds fitting in my ear and causing pain so these were one of the only few that I liked and fit comfortably!
Written by a customer while visiting bose.com