Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,741
4 Stars
768
3 Stars
381
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Nice sound. Terrible call quality
on February 6, 2025
Posted by: Disappointed
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the open ear design, the comfort, and the sound quality for listening (music, podcasts, etc) so why 2stars? 1. I’ve had off and on again issues with the two buds being slightly out of sync (echo chamber) and have had to reset the buds twice in the first month to resolve. 2. The biggest single frustration- the microphone quality for phone calls is terrible, rendering them borderline unusable for calls with friends and completely unusable for business calls. I have tried to use these in several quiet locations, unfortunately always with the same result. Calls on the Ultra Opens are so frustrating that I have to carry an old pair of 3rd gen airpods in case a call comes in. I have the current update installed. I’m wearing them properly. Just a poor set of design choices that results in a disappointing product. Worth it?
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi.
Thank you for your post. I understand that you are having difficulty during calls with your earbuds. Make sure the microphone holes on the inner edges of the earbuds are not blocked. Here are the steps to check. https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I understand that you are having difficulty during calls with your earbuds. Make sure the microphone holes on the inner edges of the earbuds are not blocked. Here are the steps to check. https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing !
on February 6, 2025
Posted by: Aries
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Had this about a month now. Loving it. Work use and it does not slip off and nice and snug.
Written by a customer while visiting bose.com
Customer Rating
2
Not that great.
on February 6, 2025
Posted by: Ashok
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Not happy, many complaints. Not catching onto Bluetooth many a times, left earbuds having issue in charging as well as flashing red for no reason, since the next moment it will show 100% charge, all kind of issues
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi Ashok.
Thank you for your post. I understand that you are having difficulties with your earbuds. Usually, this is due to the earbuds needing an update. Here are the steps, https://bose.life/3NXmDUi. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I understand that you are having difficulties with your earbuds. Usually, this is due to the earbuds needing an update. Here are the steps, https://bose.life/3NXmDUi. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Because In-Ear Buds Suck!
on February 6, 2025
Posted by: Siggy Radcliffe
[This review was collected as part of a promotion.] Hated In-Ear music buds...these are exactly what I've always wanted!
Written by a customer while visiting bose.com
Customer Rating
5
Best open earbuds
on February 6, 2025
Posted by: Jd
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am so thrilled with these earbuds, all in-ear types are painful to me, and the sound quality on my bone-conduction headphones wasn't great. These barely feel like they're there, they are cute, and the sound is great.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Sound
on February 6, 2025
Posted by: Tonya42
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] I got my pair of Bose and they are wonderful amazing
Written by a customer while visiting bose.com
Customer Rating
5
The Best I've Ever Had
on February 6, 2025
Posted by: OreoRock
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I've had gotten these as a gift and I think they are the best earbuds I have ever had or could ever want. The sound quality is premium, and when necessary I can still hear the conversations around me. I also can use them for phone calls while at work. The colors are fun and I think the next pair I get will be personalized.
Note* I love that I was able to connect the ear buds with my AirFly Pro which enables me to use these with my Nintendo Switch!
Note* I love that I was able to connect the ear buds with my AirFly Pro which enables me to use these with my Nintendo Switch!
Written by a customer while visiting bose.com
Customer Rating
5
Great ear piece
on February 6, 2025
Posted by: Charcee
[This review was collected as part of a promotion.] I really love these , you can still hear everything going on around and still hear your music too and no one even knows.i love how you forget yo you have them on even once you turn your music off. Very light weight.
Written by a customer while visiting bose.com