Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
2,741
4 Stars
768
3 Stars
381
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Very comfortable
on February 8, 2025
Posted by: Inen10
[This review was collected as part of a promotion.] I bought my Bose Ultra open Earbuds in December and I am loving it big time .i can listen to my music and still hear someone speaking to me . It is also very comfortable and had bern wearing it all day .
Written by a customer while visiting bose.com
Customer Rating
3
Good but could be better
on February 8, 2025
Posted by: Tas
Beautiful color and it is amazing from the standpoint of allowing me to stay in tune with my environment. My only issue is when I take calls. The person on the other end never hears me and I always have to take the headphones off. It is very annoying when I out and about. I hope Bose goes and fixes this especially after paying so much
Response from bose.comBy Bose, Customer Support, February 10, 2025
Hello, I am glad to hear that you are enjoying the Ultra Open earbuds, if people are struggling to hear you during calls, I recommend that you view our troubleshooting suggestions found here on our support website; https://bose.life/4hu5LSh. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable earbuds
on February 8, 2025
Posted by: Erc
[This review was collected as part of a promotion.] I've had these open ear buds about 2 weeks and have been very satisfied with them. Very comfortable on my ears. Wearing them over 8 hours at work and have not experienced any discomfort. Sound is as expected from Bose, well balanced and have no issues. Sound quality during phone calls has been trouble free. I have not had any connectivity issues so far. Overall very satisfied with my purchase.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit and sound
on February 8, 2025
Posted by: Shell
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Love them fit perfectly and sound amazing!!!!!!!!!
Written by a customer while visiting bose.com
Customer Rating
5
very comfortable to wear
on February 8, 2025
Posted by: k gma
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] purchased these a couple of months ago. love them so much that i purchased a second set. love, love.
Written by a customer while visiting bose.com
Customer Rating
5
Best purchase ever!
on February 8, 2025
Posted by: Shannon
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am super impressed with the quality and the sound is amazing!! The fit is spot on and so comfortable. Get the diamond why it’s so gorgeous
Written by a customer while visiting bose.com
Customer Rating
3
Still figuring it out!!
on February 8, 2025
Posted by: GB
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The calls are difficult to hear but music is fine. I have to press the bud in to listen into. Don't find anything extraordinary soundwise, it being a Bose product.
Response from bose.comBy Bose, Customer Support, February 9, 2025
Hi.
Thank you for your post. Open-ear headphones and earbuds sit outside the ear canal and direct sound inward. This allows the user to still hear and observe his or her surroundings. Unlike in-ear and around-ear designs, there is no intended audio isolation, by design. This may result in an audio experience that may be perceived as lower than traditional around-ear or in-ear headphones. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. Open-ear headphones and earbuds sit outside the ear canal and direct sound inward. This allows the user to still hear and observe his or her surroundings. Unlike in-ear and around-ear designs, there is no intended audio isolation, by design. This may result in an audio experience that may be perceived as lower than traditional around-ear or in-ear headphones. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Not Impress
on February 8, 2025
Posted by: Rey
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I just traded my Bose Quite Comfort Ultra to Bose Ultra open earbuds a month ago,
Not impressed with Ultra open earbuds, not only that ultra open earbuds cost more.
I shouldn't trade my Quite comfort ultra...big mistake
Not impressed with Ultra open earbuds, not only that ultra open earbuds cost more.
I shouldn't trade my Quite comfort ultra...big mistake
Response from bose.comBy Bose, Customer Support, February 8, 2025
Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/49Mt1aW to ensure the best functionality and sound from these.
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com