Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Very user friendly and great sound
on February 16, 2025
Posted by: Rockdawg7
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] Had earbuds for couple months now and I ready enjoy them
Written by a customer while visiting bose.com
Customer Rating
5
The Stay Factor
on February 16, 2025
Posted by: Lejendery1
[This review was collected as part of a promotion.] My lady bought me these for Christmas last year, best ear buds ever. One of the best part of owning these, is when I workout, these buds stay on, and in place, doesn’t matter if I’m on a treadmill, or biking they stay in place! Not to mention the sound that come from this device is a hundred times better than the other brands!
Written by a customer while visiting bose.com
Customer Rating
5
Secure and comfortable fit. Great sound.
on February 16, 2025
Posted by: jbrd
[This review was collected as part of a promotion.] Got these for Christmas. Love the color. Was amazed at how secure and comfortable they fit in my ears. I have other Bose products and the sound from these did not disappoint. They sound GREAT! Being open earbuds allows me to wear these at work and still hear those around me. A win win for me.
Written by a customer while visiting bose.com
Customer Rating
4
Great for small ears! Sound quality is excellent!
on February 15, 2025
Posted by: THill
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I have extremely small ears, and my “in ear” earbuds literally left open areas in my skin. I saw the Bose Ultra Open Earbuds and decided to give them a shot. They obviously eliminated the “In ear” pain and impaired skin integrity issues, and they stay comfortably in place with no problems. Sound quality is excellent; the controls/function takes a minute to get used to, but not difficult; battery life is exceptional, far exceeding any others that I’ve used so far. My only complaint and reason for giving only 4 stars is call quality, on both ends. Hard to hear, so much so, that at times I’ve had to switch back to my old earbuds for the call, just so the other person could hear me well enough to converse easily. If there is a way that they could push an update that would remedy this (if that’s possible) they would be 5 stars for sure.
Written by a customer while visiting bose.com
Customer Rating
5
Great ear buds overall
on February 15, 2025
Posted by: Beezerbuys
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I got these about a month ago and these are the coolest earbuds I’ve ever had. Super great for people who get ear infections often.
Written by a customer while visiting bose.com
Customer Rating
2
Happy, then sad...
on February 15, 2025
Posted by: Jen27
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I have been dreaming of these earbuds since before Christmas. They worked great for the first week, then every day around 3pm, like clockwork, the left earbud loses sound. The controls work. Just no sound. Nor will it work if I disconnect and reconnect. I was eligible for a replacement, so I sent them in, and a couple of weeks later. I had my new pair. Once again excited, they worked perfectly for about a week, then the left one stops working every afternoon. It's a disappointment. I almost feel like I ended up with my original pair. So, now I'm basically out $300 dollars, with 1 working earbud, that literally just decided to follow suit of its counterpart, and stop playing sound! When they do work, the sound is amazing!!
Response from bose.comBy Bose, Customer Support, February 18, 2025
We’re really sorry to hear about your experience. It’s frustrating to deal with repeated issues, especially after looking forward to a product for so long. We appreciate your patience with the replacement process and want to make sure you’re fully enjoying your earbuds. Our support team would be happy to look into this further and explore possible solutions for you. You can reach out to us via Social Media or our website here: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
No pain
on February 15, 2025
Posted by: Mik
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The only earbuds that don’t hurt me. The sound is fabulous
Written by a customer while visiting bose.com
Customer Rating
5
Amazing real-life sound and the best technology ap
on February 15, 2025
Posted by: Tgr73
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] If you have ever dreamed of having a real life soundtrack, this is it! The audio is clear and you hear your surroundings, but more importantly intuitive technology connects multiple Bose products. The Smart Sound bar uses the Open Earbuds for surround sound. Best of all, the Bose app found an old friend - 10+ year old Soundlink Mini and synced up.
Written by a customer while visiting bose.com