Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
GREAT SOUND BUT DON'T STAY IN MY EARS
on February 18, 2025
Posted by: LKN
Gender:Female
Length of ownership:1 month
The sound is really great, but I am disappointed in their ability to stay in my ears. I knew with the Bose name that the sound would be great. I got them based on how they were supposed to stay in one's ears well. I even had a young person help me! If I put the part that is supposed to be on the outside of the ears on the outside, it seems like the speaker part for the inside does not go where it's supposed to. It seems like the on/off button is the part that goes in/near the ear, not the sound end.
Response from bose.comBy Bose, Customer Support, February 21, 2025
Thanks for your review. We are glad to hear you are a fan of Bose sound quality. The Ultra Open Earbuds were designed from the ground up to give you a soundtrack to your life: to let you enjoy your music without blocking your ears, in a shape so comfortable you can almost forget you’re wearing any earbuds at all. Please view these instructions for help and information on getting a proper fit:
https://www.bose.co.uk/en_gb/support/articles/HC2773/productCodes/ULT-HEADPHONEOPN/article.html
Alternatively, please reach out to our customer service team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
https://www.bose.co.uk/en_gb/support/articles/HC2773/productCodes/ULT-HEADPHONEOPN/article.html
Alternatively, please reach out to our customer service team here:
https://support.bose.com/s/get-help-landing-page?language=en_US
Regards
-Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Easy Setup, easy to use excellent
on February 18, 2025
Posted by: Always awesome
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Easy fit, lightweight, and nice to wear.
They stay charged for a long time without recharging the box
They stay charged for a long time without recharging the box
Written by a customer while visiting bose.com
Customer Rating
2
Good features but poor call volume
on February 18, 2025
Posted by: Eric
Gender:Male
Length of ownership:1 month
They fit very well and play music well but when used on a phone call the volume is soo low you can’t hear at all unless you are in a completely quiet room.
Response from bose.comBy Bose, Customer Support, February 18, 2025
Hello Eric,
It is great that you enjoy the fit and music playback from the earbuds. I'd recommend checking the call volume on your phone to make sure it is turned up, as it is a separate volume slider than when music is played back. Please do reach out to though if you need help with your earbuds, as we'd love to help: https://bose.life/contact
Nic - Customer Support
It is great that you enjoy the fit and music playback from the earbuds. I'd recommend checking the call volume on your phone to make sure it is turned up, as it is a separate volume slider than when music is played back. Please do reach out to though if you need help with your earbuds, as we'd love to help: https://bose.life/contact
Nic - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on February 18, 2025
Posted by: Chay
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I got this 1 month ago and I like them so much and they fit in the ear nicely
Written by a customer while visiting bose.com
Customer Rating
5
Best earphones
on February 18, 2025
Posted by: Annie96
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] Love the practical way the work, I usually even forget I have them on and can easy get to answer phone calls
Written by a customer while visiting bose.com
Customer Rating
4
Love the new color choices!
on February 18, 2025
Posted by: Nina
Gender:Female
Length of ownership:1 month
I’m loving the new color and the sound , but the phone conversations are still iffy .
Written by a customer while visiting bose.com
Customer Rating
4
They suit me & my lifestyle
on February 18, 2025
Posted by: Clara
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I struggle with earbuds - can not keep them in my ears. These are a great solution for me. I forget I have them on when whatever I’m listening to ends. Sound is clear and also allows me to carry on in the world with chores, garden, dog walks.
Changing clothes can knock them off. Wish there were a way to ‘find’ one when that happens.
Written by a customer while visiting bose.com
Customer Rating
4
Great fit & sound
on February 18, 2025
Posted by: Undertaker
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought these about 2 months ago & I love the way they fit. You never have to worry about them falling off. Great sound. I did notice that they don’t work that well when using your phone. Oh well, I’m sure Bose will get that fixed.
Written by a customer while visiting bose.com