Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,220 Reviews)
Rating breakdown 4,220 reviews
5 Stars
2,741
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Very nice they sound pretty good
on March 1, 2025
Posted by: Jim
Gender:Male
Length of ownership:1 week
Very nice for open ear. Not really much use in Loud environments
Written by a customer while visiting bose.com
Customer Rating
5
I have an old Lifestyle sound System 28 !
on March 1, 2025
Posted by: Blue boys
Gender:Male
Length of ownership:1 month
Enjoying all my many Bose products!
Great sound and reliable.
Great sound and reliable.
Written by a customer while visiting bose.com
Customer Rating
3
New product
on March 1, 2025
Posted by: Sb
Gender:Female
Length of ownership:1 month
Poor phone quality sound but music sound is good when listening
Response from bose.comBy Bose, Customer Support, March 5, 2025
Hi.
Thank you for your post. I understand that you are having sound issues when on a call. Here are the steps that can help address this, https://bose.life/3P24eGu. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I understand that you are having sound issues when on a call. Here are the steps that can help address this, https://bose.life/3P24eGu. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent earbuds.
on March 1, 2025
Posted by: TPHOOBAN
I am very happy with this product. This is my second pair.
Written by a customer while visiting bose.com
Customer Rating
4
Wish a better fit for smaller ears
on February 28, 2025
Posted by: SheyD
Gender:Female
Length of ownership:1 week
I love Bose because of the sound and quality. I have several styles of Bose earbuds and headphones. I decided to try the open bud design and I love the ease of use and sound, but I wish they were adjustable for smaller ears.
Written by a customer while visiting bose.com
Customer Rating
1
Disappointing Performance for the Price
on February 28, 2025
Posted by: Jackie78
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] I received the Bose Ultra Open Earbuds as a Christmas gift, and while I had high hopes, my experience has been nothing but frustrating. Within a month, I had to send them back for a replacement because they wouldn’t maintain a Bluetooth connection. The audio would constantly drop in and out, making them nearly unusable.
Bose sent me a new pair, and now, about a month later, I’m dealing with the exact same issue. For earbuds that cost nearly $300, I expected much better reliability. While they are incredibly comfortable to wear, the persistent technical issues completely overshadow that benefit.
If you’re looking for high-quality, hassle-free earbuds, I can’t recommend these. The connection problems are just too much of a headache. I wouldn’t buy them again.
Response from bose.comBy Bose, Customer Support, March 3, 2025
Hello Jackie, I am sorry to hear that the replacement earbuds are experiencing the same issue. I would recommend testing the earbuds with a different device to see if the connection issue continues. Also, we do have troubleshooting support that can help with additional suggestions: https://bose.life/40yCpwc.
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Game Changer
on February 28, 2025
Posted by: Johnny2
Gender:Male
Length of ownership:1 month
Game changer. Great sound quality, especially with the Immersion mode. A wonderful secure fit that doesn’t require in ear canal insertion. Allows for musical enjoyment with full awareness of your surroundings.
Written by a customer while visiting bose.com
Customer Rating
5
I love these
on February 27, 2025
Posted by: BlackCeaserPapi
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I have had these for 2 months now and by far the best I have had. Perfect for my meditations!! I wish the audio could go a little higher during calls. But that might be me just being picky!!!
Written by a customer while visiting bose.com