Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
ok headphones
on June 30, 2026
Posted by: johng27
Gender:Male
Length of ownership:1 week
sound is ok. they fall off when doing heavy exercise.
Response from bose.comBy Customer Support, June 30, 2026
Thank you for sharing your feedback. We’re glad to hear the sound quality is okay, but we’re sorry to learn that the earbuds fall off during heavy exercise. For a more secure fit, you may want to try adjusting the earbuds in your ear and ensuring they are worn properly. Here’s a helpful guide that can assist you with wearing your earbuds correctly: https://bose.life/4oVJph1
Jelyn - Customer Support
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
on June 30, 2026
Posted by: William
Gender:Male
Length of ownership:1 week
Would not stay conmectes to Bluetooth. Sending back for different pair. Not happy at all I have to do this.
Response from bose.comBy Customer Support, June 30, 2026
Hi William, thank you for sharing your feedback. We’re sorry to hear that you’re experiencing connectivity issues with your Bose Ultra Open Earbuds. Bluetooth disconnections can occur for several reasons, such as moving too far from the paired device (Bluetooth typically works within about 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated drivers or firmware, or even power‑saving settings that limit Bluetooth performance. Pairing with multiple devices at once or rare hardware faults can also cause repeated drops.
To help resolve this, here’s a helpful link you can use: https://bose.life/3SFJ31Q
Jelyn - Customer Support
To help resolve this, here’s a helpful link you can use: https://bose.life/3SFJ31Q
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love but No tracking
on June 28, 2026
Posted by: Sge
Gender:Female
Length of ownership:1 week
I love the earbuds but there is one missing feature I wish they had…there is no way to tracked and located where they were left. I had to buy a new set because I missed placed my first set.
Written by a customer while visiting bose.com
Customer Rating
5
Beautiful Bose Clip OnOpen Ear Buds!
on June 23, 2026
Posted by: RosenFlorida
Gender:Female
Length of ownership:1 month
Oh do I Love My New Bose Clip on Open Ear Buds! I have owned many Bose and these are by far my Favorites now. I love how they are no longer In my ear. The Sound is awesome as if in the ear too. Easy set up. Gorgeous on my ear too!
Written by a customer while visiting bose.com
Customer Rating
5
The Acoustic Envelope
on June 19, 2026
Posted by: BABLACA
Gender:Male
Length of ownership:1 month
These are outstanding ear buds. They are easy to wear, connect instantly and the sound quality is truly excellent.
The immersive sound feature creates an acoustic envelope that is simply amazing!
The immersive sound feature creates an acoustic envelope that is simply amazing!
Written by a customer while visiting bose.com
Customer Rating
5
Great future
on June 18, 2026
Posted by: Kate56
Gender:Female
Length of ownership:1 month
I bought this less than a month ago and very happy with my purchase. I have been using different Bose headphones for the period over 10 years. This a the best one ever.
Written by a customer while visiting bose.com
Customer Rating
5
Best ear buds
on June 18, 2026
Posted by: Jan
These are the best. Great for music and audio books. Love the ease of use. Bose is great!
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on June 18, 2026
Posted by: JC
Gender:Male
Length of ownership:1 month
Great concept, even better sound...very clear and distinct sound...love'em ..
Written by a customer while visiting bose.com