Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,740
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Excellent Product!
on March 11, 2025
Posted by: Glen
Gender:Male
Length of ownership:1 month
Immersive Audio and open-ear clip feature is great!
Written by a customer while visiting bose.com
Customer Rating
4
Not Made for Planes!
on March 11, 2025
Posted by: Beth
Gender:Female
Length of ownership:1 month
I have a pair of Bose QuietComfort over-the-ear headphones. They are good, but bulky, which matters when I have limited backpack space while traveling. Since I do not like the feeling of in-the-ear, earbuds, I purchased the Ultra Open Earbuds. The small charging case is great and once they are placed correctly, they are comfortable and secure. However, the Ultra Open Earbuds are NOT suitable for traveling. I tried watching a movie during a flight and could barely hear the sound, even with the volume turned up. These are great for general use but I do not recommend them for traveling. That being said, I DO hope Bose finds a way to create Open Ear technology that is travel friendly because they make high quality products in general.
Written by a customer while visiting bose.com
Customer Rating
4
Fair
on March 11, 2025
Posted by: Sandi
Gender:Female
Length of ownership:1 month
Does not block out outside music while in the gym,not comfortable on the ear
Written by a customer while visiting bose.com
Customer Rating
4
Open earbuds
on March 11, 2025
Posted by: PapaAl
Gender:Male
Length of ownership:1 month
Right ear placement seems less stable than left ear. Feels like it is not placed in ear correctly. Like it’s going to fall out, less secure…
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding product.
on March 11, 2025
Posted by: VWbusma72
Gender:Male
Length of ownership:1 month
I have used bone conducting headphones for many years now because of the necessity to hear my surrounds. I was skeptical at first because I had never used any other type of open-ear headphones. These did not disappoint. The timeless and legendary Bose sound comes through very well. Some reviews online about the bass response of open-ear headphones didn’t give much hope that the bass sound would be very pleasing. I must say, I was surprised at how well the bass sounds, and the rest of the tones for that matter, come through. Noisy environments might cause one to pause using open-ear headphones, but these produce a decent sound at moderate volume in noisy environments where you need to hear your surroundings.
Written by a customer while visiting bose.com
Customer Rating
5
I love situational awareness while walking
on March 11, 2025
Posted by: Walkingmama
Gender:Female
Length of ownership:1 month
I’ve been using these EarPods for a couple weeks now and love them. I’ve recommended them to two of my friends and to my sister. They don’t shift when I’m walking and I can hear cars on the road, so I’m safer, too.
Written by a customer while visiting bose.com
Customer Rating
4
Take a little getting used to
on March 11, 2025
Posted by: LAS
Gender:Female
Length of ownership:1 month
I have had them a couple of weeks and am still getting used to them. They are super comfortable, but the sun is not quite what I expected. Not bad, just different and takes some getting used to. Working the settings from the earbuds is a little awkward, but again I think it's a learning curve. I love that they are secure and don't fall out of my ears.Overall I am happy that I bought them.
Written by a customer while visiting bose.com
Customer Rating
1
Pairing priblem
on March 10, 2025
Posted by: Dez
Gender:Male
Length of ownership:1 week
So far, not so good. Battery is fully charged, but they pairing and unpairing whether I'm on the phone or listening to music.
Response from bose.comBy Bose, Customer Support, March 10, 2025
Hi Dez, sorry to hear you're experiencing issues with unexpected disconnections when using the buds. I'd encourage you to check out this help article that will assist you in resolving any connection problems. https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html.
Still need support? We're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Still need support? We're here to help. Head to https://bose.life/3ET4mCs to get in touch.
Jeff - Customer Support
Written by a customer while visiting bose.com