Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,740
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
on March 15, 2025
Posted by: Arturo13
Gender:Male
Length of ownership:1 week
I like it over all but are not able to set up find my boss if I ever lost them
Written by a customer while visiting bose.com
Customer Rating
3
Good idea with make but fails with connectivity
on March 14, 2025
Posted by: WANTED2TALK BUT NOT HEARD
Gender:Male
Length of ownership:1 month
This is my 2nd pair after returning the 1st within 2 weeks. Both sets have connectivity issues where the left ear doesn't connect all the time. When on the phone, the person on the other end have difficulty hear me when using the open earbuds. They say it sounds like I'm under water.
Response from bose.comBy Bose, Customer Support, March 15, 2025
Hi.
Thank you for your post. I am sorry you are experiencing a connection issue and getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Thank you for your post. I am sorry you are experiencing a connection issue and getting heard during calls. To help you with this, please follow the steps here https://bose.life/3ATowhy. If you require further assistance, get in touch with us at https://bose.life/3BgUIIU.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Nice fit
on March 14, 2025
Posted by: Billy Bob 007
Had these for a month and really like them. Still trying to get used to putting them on but once you have them in your ears they fit perfectly. Nice workout earbuds.
Written by a customer while visiting bose.com
Customer Rating
4
Great And Comfortable!
on March 14, 2025
Posted by: JMZ
Gender:Female
Length of ownership:1 month
Bought them in sandatone color is beautiful. Sound is clear and lets you interact outside. Great buy!
Written by a customer while visiting bose.com
Customer Rating
1
on March 13, 2025
Posted by: Melbourne
Gender:Male
Length of ownership:1 month
I'm glad you asked. I haven't been able to keep my right earbud charged. I've had it plugged in and it hasn't worked for 3 days
Response from bose.comBy Bose, Customer Support, March 13, 2025
Hello and thank you for your review, We are sorry to hear you are having trouble charging the earbuds.
We would love to assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
We would love to assist you with this please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Headphone glitching
on March 12, 2025
Posted by: Kmarie
Gender:Female
Length of ownership:1 month
They don’t stay connected to my iPhone I paid a lot for these phone
Response from bose.comBy Bose, Customer Support, March 14, 2025
Hello, I'm sorry to hear you're having issues keeping the Ultra Open Buds connected to your iPhone. Please check out this help article that should help if this is happening. https://www.bose.co.uk/en_gb/support/articles/HC799/productCodes/ULT-HEADPHONEOPN/article.html.
If you continue to have issues or need further support, please get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
If you continue to have issues or need further support, please get in touch via https://bose.life/3ET4mCs.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Ok
on March 12, 2025
Posted by: Taty
Gender:Female
Length of ownership:1 month
I made my purchase and bought a silicone case for earplugs. The shipping was sent separately, and it took much longer than I expected. My Boss headphones sometimes don't charge properly, but when they do, the battery lasts. They're comfortable and have good sound. They're great if you like to be able to hear what's going on around you even when you're listening to music. I bought mine on February 17th, and I still haven't received a replacement.
Written by a customer while visiting bose.com
Customer Rating
4
Bose stands by their products
on March 12, 2025
Posted by: Terry
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] We became part of the Bose family in 2005. They stand by their products!
I purchased a Bose earbud headset in 2018. I was very pleased this product had water resistance and all kinds of settings on the buds themselves. After years of daily use in sports and work, they finally started to fall apart the buttons on the earbuds fell off and sadly I had to give them up for new ones. I called Bose and they gave me credit for half of what I paid for. I thought this was a wonderful alternative, so I purchased the open earbuds. They take getting used to but I like the concepts and continue to use them. I miss the settings on the old earbuds. On the new ones, you have to have the app. to set the settings. They are convenient. I lost my right earbud while working bose sent me a new set at a discount. then the left one started to crackle again Bose set me a new set for free.
I love my Bose products. I have a stereo and DVD/ CD player and through the years I and my family have enjoyed many of the Bose products. We will always be a Bose family.
I purchased a Bose earbud headset in 2018. I was very pleased this product had water resistance and all kinds of settings on the buds themselves. After years of daily use in sports and work, they finally started to fall apart the buttons on the earbuds fell off and sadly I had to give them up for new ones. I called Bose and they gave me credit for half of what I paid for. I thought this was a wonderful alternative, so I purchased the open earbuds. They take getting used to but I like the concepts and continue to use them. I miss the settings on the old earbuds. On the new ones, you have to have the app. to set the settings. They are convenient. I lost my right earbud while working bose sent me a new set at a discount. then the left one started to crackle again Bose set me a new set for free.
I love my Bose products. I have a stereo and DVD/ CD player and through the years I and my family have enjoyed many of the Bose products. We will always be a Bose family.
Written by a customer while visiting bose.com