Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
2,740
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Nicely designed
on April 12, 2025
Posted by: VR
Nice overall sound and very comfortable to wear. Easy to pair with my smartphone. Great design on the charger too.
Written by a customer while visiting bose.com
Customer Rating
2
Not the greatest sound
on April 12, 2025
Posted by: Open earbuds
Gender:Female
Length of ownership:1 month
I am not happy that there is not a quick stop button or that they are not independent. I may return them. Sound quality is to muffled. It's like they tried to cram a surround sound into a tiny ear. MUFFLED!
Response from bose.comBy Bose, Customer Support, April 12, 2025
Thank you for leaving a review! We’re sorry to hear the sound quality didn’t meet your expectations. The muffled sound you described might be related to fit, EQ settings, or even the audio source, and we’d be happy to help troubleshoot that with you. If you decide to keep them and want assistance, feel free to reach out using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
on April 11, 2025
Posted by: Awesome
Gender:Male
Length of ownership:1 week
I love the fit. Just worried about longevity. Sound is perfect and wouldn't expect any different from bose. Don't like the in ear buds and haven't seen anything quite like these ever. New concept and enjoying everyday.
Written by a customer while visiting bose.com
Customer Rating
4
Fits well while letting me hear everything
on April 11, 2025
Posted by: Jackie B
Gender:Female
Length of ownership:1 week
These lived up to my expectations. They fit well and the sound is clear but I can still hear my surroundings as hoped. The price is high and I’m not sure I’d be able to use them well on calls but they’ll serve me well for everything else.
Written by a customer while visiting bose.com
Customer Rating
3
Bose ultra
on April 11, 2025
Posted by: Yankeejoy
Gender:Female
Length of ownership:1 month
The sound is great but they are so confusing to put in/on your ears I have to look at a video each time.
Response from bose.comBy Bose, Customer Support, April 11, 2025
We are glad to hear you are enjoying the great Sound of your Ultra Open earbuds, if you are experiencing difficulty getting these to fit right here is a guide to make sure you are getting the best fit.
https://bose.life/42uwPdR
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
https://bose.life/42uwPdR
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love them
on April 11, 2025
Posted by: Louisa
Gender:Female
Length of ownership:1 month
Absolutely love these headphones, best purchase so far. Stay charged for a long time.
Written by a customer while visiting bose.com
Customer Rating
5
New favorite earbuds
on April 11, 2025
Posted by: Tisha
Gender:Female
Length of ownership:1 month
Bought these about a month ago and I love them and they are so comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Putting on the ear and adjusting it is little bit
on April 11, 2025
Posted by: Nand
Bought a couple of week ago and using it. So far so good
Written by a customer while visiting bose.com