Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Great for functional fitness
on April 26, 2025
Posted by: NolaRo
I bought these to run the crescent city classic and they were incredible throughout the race. Great feel, fit and function!!!
Written by a customer while visiting bose.com
Customer Rating
5
These are an amazing idea of a product
on April 26, 2025
Posted by: Musicalninjaman
Gender:Male
Length of ownership:1 month
I was skeptical at first, but they sound amazing. They aren't for people looking for noise suppression. I was not looking for noise cancelling, I was looking for something that sounded great but I could still be aware of the surrounding environment.
I have not been disappointed, I really love not having that sticky gooey ear wax feeling.
I have not been disappointed, I really love not having that sticky gooey ear wax feeling.
Written by a customer while visiting bose.com
Customer Rating
5
So Comfortable!
on April 25, 2025
Posted by: Fly1963
Gender:Male
Length of ownership:1 month
One of the best products that i ever purchased. They are so comfortable and the sound is great.
Written by a customer while visiting bose.com
Customer Rating
5
No Brainer because, the name says it all.
on April 25, 2025
Posted by: Little Mama
Gender:Female
Length of ownership:1 week
Very comfortable and very unique in the way they fit on the ears. I love Bose Quality and the sound is better than ALL THE REST out there. I have many of Bose products because it is a NO BRAINER and does not require ANY worries about the quality of the perfect sound of all products that you purchase with the name BOSE on it.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on April 23, 2025
Posted by: Sewing Lady
Gender:Female
Length of ownership:1 month
I have had the open earbuds several weeks. I love them! The sound is good and I can hear things around me.
Written by a customer while visiting bose.com
Customer Rating
5
happy purchase
on April 23, 2025
Posted by: VIP
Bose is the best. Always innovating, however be careful when you are wearing them when removing an article of clothing. they can be bumped off. NOT a defect but because they don't pinch too tight they can come loose if bumped.
Written by a customer while visiting bose.com
Customer Rating
1
Very disappointed with this product
on April 22, 2025
Posted by: Florencia2103
Gender:Female
Length of ownership:3 months
I purchased these earbuds drawn by their sleek and modern design, which is indeed quite attractive. However, the user experience has been incredibly frustrating. It's nearly impossible to hold a clear conversation, join a meeting, or record a voice message without issues. The microphone quality is poor, and the noise cancellation doesn’t make up for the overall lackluster performance on calls.
Unfortunately, I made the mistake of buying them without doing much research… and to make matters worse, I bought not just one but two pairs. Honestly, this product is nowhere near the quality standard one expects from a brand like BOSE. If I could, I would definitely return them. I wouldn’t recommend it
Response from bose.comBy Bose, Customer Support, April 23, 2025
Hello Florencia,
I am happy to hear that you love the design of your Ultra Open Earbuds, but sorry you are not getting an ideal experience when you are placing phone calls. To make sure you are getting the best audio experience, please check our feet guide so you know how to correctly wear the earbuds without blocking the microphones: https://bose.life/4dFT2cl
if you need any further assistance or have any questions you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am happy to hear that you love the design of your Ultra Open Earbuds, but sorry you are not getting an ideal experience when you are placing phone calls. To make sure you are getting the best audio experience, please check our feet guide so you know how to correctly wear the earbuds without blocking the microphones: https://bose.life/4dFT2cl
if you need any further assistance or have any questions you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
2 phone function
on April 22, 2025
Posted by: Phoneman
Gender:Male
Length of ownership:1 month
I bought them 3 weeks ago to try out , the sound is good I can wear them at work and still hear the alarms or phones or people, the 2 phone connection is awesome it works for my android work phone and my personal iPhone they answer perfectly, but I work around loud equipment and my friends have trouble hearing me, but if I’m outside or quiet room they hear me fine, I will keep them because I like the look and how well it works with 2 phones
Written by a customer while visiting bose.com