Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
It’s the little things
on May 12, 2025
Posted by: Ang806
Gender:Female
Length of ownership:1 month
These are extremely comfortable, however, even with max volume on an airplane, you can barely hear. I do like them, however, to wear for around the house when cleaning or reading or walking those little things.
I have had them 2 weeks and the only issue I have is with the volume you can’t turn them up on a phone call
Response from bose.comBy Bose, Customer Support, May 7, 2025
Thanks for your review. We are sorry to hear about the volume issue you have encountered with your Bose Ultra Open earbuds. Increase the volume by pressing the button on the right earbud twice and continue to hold the second press. The volume increases as you hold the button. Release the button when you reach the desired volume level. Decrease the volume by pressing the button on the left earbud twice and continue to hold the second press here: https://www.boseapac.com/en_in/support/articles/HC1027/productCodes/ULT-HEADPHONEOPN/article.html#:~:text=Increase%20the%20volume%20by%20pressing,to%20hold%20the%20second%20press.
Alternatively, kindly get in touch with our customer service team here: https://support.bose.com/s/get-help-landing-page?language=en_US