Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
4
Great sound!
on May 21, 2025
Posted by: MJim
Bought the Diamond Ultra Open earbuds a couple of weeks ago and was impressed by how it sounded and that you can adjust the sound to your liking with the equalizer.
The only negative thing i can say is that the color of the earbuds doesn't really match how it appears in the pictures.
The only negative thing i can say is that the color of the earbuds doesn't really match how it appears in the pictures.
Written by a customer while visiting bose.com
Customer Rating
5
I’m obsessed
on May 21, 2025
Posted by: Llh
Love love these! So comfortable & easy to use. I’ve never had sound quality like this. The only downside is I want to listen to my music ALL day!!!
Written by a customer while visiting bose.com
Customer Rating
5
Great buds
on May 21, 2025
Posted by: Baby blue
Gender:Male
Length of ownership:1 month
Great sound, app controlable, great fit. I can hear my music or whatever it is I'm listening to while at the same time hearing things that are going in around me. I live them!
Written by a customer while visiting bose.com
Customer Rating
4
Perfect for tiny ears and excellent product
on May 19, 2025
Posted by: Cris1304
Gender:Male
Length of ownership:1 week
This product is more than I expected, but it is not comfortable for a big ears and the bass is really low in comparission to other earbuds of Bose. The color and the material are really premium, as the same way with the sound.
Written by a customer while visiting bose.com
Customer Rating
5
Exceptional Product - The Hype is Legitimate
on May 19, 2025
Posted by: TK
Gender:Female
Length of ownership:1 week
The Hype is legitimate. I purchased because trad earbuds hurt my ears, and the buttons/methods to control them are not user friendly for a 56 YOA. This open style is infinitely more comfortable, and I can place them on different parts of my ear and they stay there. I honestly dont even feel them because they dont push on any skin or have to go into an ear hole. The control buttons are easy to find and you can feel the button with a finger and manage it with real clicks and not random taps, and the sound is somehow incredible even while someone is talking to you. Exceptional product.
Written by a customer while visiting bose.com
Customer Rating
3
Connection needs works
on May 18, 2025
Posted by: EricaF56
Gender:Female
Length of ownership:1 month
I really like the idea of the earbuds clipping to your ear rather than jammed inside your earhole. The only downfall I see is the there is static as it connects back and forth from my phone to my computer. I've also been told while on calls that I sound like I am in a wind tunnel. I was in an office and not outside so it should not sound like that.
Response from bose.comBy Customer Support, May 19, 2025
We appreciate you taking the time to leave a review. We're glad to hear the fit and design worked well for you. Connection issues between multiple devices can sometimes be resolved with a settings reset or firmware update, but our team can offer a closer look. We’re here to help if you’d like to troubleshoot further, please reach out to us via Social Media or our website directly: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Customer Support
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds!
on May 17, 2025
Posted by: Geno224
I love these ear buds. They're so comfortable I forget that I'm wearing them. The sound is natural and bright.
Written by a customer while visiting bose.com
Customer Rating
1
on May 16, 2025
Posted by: Yup
My ears are too big. Great concept but the design does not fit me. Music is muffled in a noisy environment. Calls are muffled regardless of the ambient sound.
Response from bose.comBy Customer Support, May 18, 2025
Hello, if you need any assistance with your earbuds, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com