Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4 out of 5
4.4
(4,218 Reviews)
Open Ratings Snapshot
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
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Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5 out of 5
5
Game changer for the visually impaired!
on May 23, 2025
Posted by: Jasper
I'm visually impaired and use public transport or walk everywhere. I like listening to music and podcasts but using full noise cancelling earbuds even in "abient" or "aware" modes I am still unable to hear what is going on around me. I bought these because I like Bose brand and thought I would try them. They are brilliant!! I hear my media clearly and most importantly there is no intereference to the background noise I rely on, traffic etc. They are very lightweight, phone quality is pretty good, usual Bose quality. The biggest issue I have is that they are so unobtrusive I forget Im wearing them and when I take my sweater off they get knocked off my ears. Which if you read the first sentence makes them hard to find!! Not the earbuds fault though. To be clear they are not noise cancelling, they work in a noisy airport but are not loud enought for use on the plane. If your phone has an eq setting in its app playing around with that can really dial them in for your best sound. I really like them, use them all the time and will probably get a second set when they go on sale.
Written by a customer while visiting bose.com
Customer Rating
3 out of 5
3
Waiting on a replacement
on May 23, 2025
Posted by: Disappointed
There is a short in the left unit. I sent out to be replaced on the second day in my possession. So technically I have only a limited opinion until I get my new ones. Not sure when I’ll ever get them it’s been almost a month now.
Response from bose.comBy Customer SupportMay 23, 2025
Hello, I am glad to hear that you are getting a replacement. Should you need a status update on the replacement process, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Great product!
on May 23, 2025
Posted by: DefTac Bill
Gender:Male
Length of ownership:1 month
These are excellent. Only issue is after a very short time I forget I'm wearing them. Sound is very good, near headphone experience.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
BEST BUDS FOR QUALITY SOUND AND SECURE HUG BUDS
on May 22, 2025
Posted by: Isleflow0r
Really cool innovative design for ear buds. Like the open bud concept. Exceptional sound quality. No worries on it falling out. Overall excellent sound and design. I got the Special Edition LISA open buds and love love love them.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Can't beat em
on May 22, 2025
Posted by: Soundwave
Gender:Male
Length of ownership:3 months
Such a well thought-out design. Functional and fashionable
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
Best earbudsx̌ever!
on May 22, 2025
Posted by: Kmd829
Length of ownership:1 month
These have the most amazing base and the fit is great.
Written by a customer while visiting bose.com
Customer Rating
4 out of 5
4
Not100%
on May 21, 2025
Posted by: Ken1215
Gender:Male
Length of ownership:1 month
Sound quality is very good. However I issue with trying get them adjusted so it's loud enough, unless I am in a totally quiet place.
Written by a customer while visiting bose.com
Customer Rating
5 out of 5
5
The best earcuff
on May 21, 2025
Posted by: Les
The sound, comfort and fit are THE BEST!!!aaaaa!!!!
Written by a customer while visiting bose.com
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