Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Game changer for the visually impaired!
on May 23, 2025
Posted by: Jasper
I'm visually impaired and use public transport or walk everywhere. I like listening to music and podcasts but using full noise cancelling earbuds even in "abient" or "aware" modes I am still unable to hear what is going on around me. I bought these because I like Bose brand and thought I would try them. They are brilliant!! I hear my media clearly and most importantly there is no intereference to the background noise I rely on, traffic etc. They are very lightweight, phone quality is pretty good, usual Bose quality. The biggest issue I have is that they are so unobtrusive I forget Im wearing them and when I take my sweater off they get knocked off my ears. Which if you read the first sentence makes them hard to find!! Not the earbuds fault though. To be clear they are not noise cancelling, they work in a noisy airport but are not loud enought for use on the plane. If your phone has an eq setting in its app playing around with that can really dial them in for your best sound. I really like them, use them all the time and will probably get a second set when they go on sale.
There is a short in the left unit. I sent out to be replaced on the second day in my possession. So technically I have only a limited opinion until I get my new ones. Not sure when I’ll ever get them it’s been almost a month now.
Response from bose.comBy Customer Support, May 23, 2025
Hello, I am glad to hear that you are getting a replacement. Should you need a status update on the replacement process, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Really cool innovative design for ear buds. Like the open bud concept. Exceptional sound quality. No worries on it falling out. Overall excellent sound and design. I got the Special Edition LISA open buds and love love love them.