Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
100% recommended
on May 28, 2025
Posted by: kevin710
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Been using the Bose open-ear headphones for a couple weeks now. super comfy and perfect for when you want to hear your music and the world around you.
Written by a customer while visiting bose.com
Customer Rating
4
Phenomenal but can be improved
on May 28, 2025
Posted by: Desiree
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] The sound quality is really good and the concept of it not all the way thru the ear canal is phenomenal. But the fit is off. It is not secured and falls off easily.
Written by a customer while visiting bose.com
Customer Rating
5
Great feature
on May 28, 2025
Posted by: Luckie bose
Gender:Male
Length of ownership:1 week
[This review was collected as part of a promotion.] I brought mine two days ago and I love the quality and the sound of them
Written by a customer while visiting bose.com
Customer Rating
5
Unique fit, better than anticipated sound
on May 28, 2025
Posted by: JustWondering
Takes a bit of trial and error to learn how to put them on. After that easy to forget you are wearing them. So comfortable
Written by a customer while visiting bose.com
Customer Rating
5
A whole new world of music!
on May 27, 2025
Posted by: LeeBee
Gender:Female
Length of ownership:1 week
I love these open earbuds! The sound is wonderful and the earbuds are very comfortable.
I am 81 years old and have just started to explore music streaming. I am really happy with the Bose product. I feel like I am moving in a new world! As I write, Segovia is serenading me with his guitar.
I am 81 years old and have just started to explore music streaming. I am really happy with the Bose product. I feel like I am moving in a new world! As I write, Segovia is serenading me with his guitar.
Written by a customer while visiting bose.com
Customer Rating
3
Not grippy enough
on May 27, 2025
Posted by: Me
Gender:Male
Length of ownership:1 year or longer
I love them and i had bought the Smokey white ones and they are good, but the only issue i have is i had to get new ones a year later. The flex earpiece part the cups on the ear lobe kind of got loose within the year. I only use them at the gym. They will not still in place and start sliding out of the perfect hearing spot. I thought it just needed to be clean after each use but that did not help. I ordered new ones and Bose gave me a decent discount and they seem grippier now. Not sure if it was improved but i guess time will tell. Otherwise, these open ear buds are great !!!!
Response from bose.comBy Customer Support, May 27, 2025
Thank you for your review, Glad to hear you are enjoying your Ultra open earbuds.
Making sure these are being worn correctly will help with positioning the earbuds.
Here is a quick guide to make sure you have the best fit https://bose.life/4mvR2Jr
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure these are being worn correctly will help with positioning the earbuds.
Here is a quick guide to make sure you have the best fit https://bose.life/4mvR2Jr
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great open earbuds
on May 27, 2025
Posted by: DH
Gender:Male
Length of ownership:1 month
Used it for almost 3 weeks. Excellent sounds like all Bose products and super easy to use. Very comfortable on the ears. The only down side, they are open earbuds; ergo, only suitable for low surrounding noise (gym, jogging, etc.). Used it on my weekly bike rides and on rough road surfaces or high speed (above 15 mph) cannot hear anything other the road noise or wind blowing.
Written by a customer while visiting bose.com
Customer Rating
1
Very disappointed
on May 23, 2025
Posted by: Yo276
I bought these about a month ago and I’m very disappointed with them. I cannot hear anyone and no one can hear me.
The only time they are good is if I’m isolated in office alone, I would not recommend this purchase to anyone
Response from bose.comBy Customer Support, May 23, 2025
Hello and thank you for your review, we are sorry to hear these arent meeting your expectations.
Making sure you have a perfect fit is important for getting the best sound possible from your earbuds, here is a guide to make sure these are being worn correctly.
https://bose.life/3FokT5K
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Making sure you have a perfect fit is important for getting the best sound possible from your earbuds, here is a guide to make sure these are being worn correctly.
https://bose.life/3FokT5K
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com