Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Life long Bose customer
on April 13, 2026
Posted by: CherylZaire
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Long time Bose customer. I would recommend Bose product to all my friends. Sound quality is excellent as to be expected from any Bose product. Very easy to operate. All products are have a warranty that is honored. Assistance is also available if warranty expires. A very solid company experience. Kudos!
Written by a customer while visiting bose.com
Customer Rating
5
The best
on April 13, 2026
Posted by: tar2109
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] These are the best, Bose sound with the ability to hear your world and be comfortable
Written by a customer while visiting bose.com
Customer Rating
5
Super comfortable.
on April 13, 2026
Posted by: Pete
Gender:Male
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I’ve had my Bose ultra open ear buds for several months now and have been enjoying them frequently. They are so comfortable that I forget that I’m wearing them. I have gone to bed not realizing that I still had them on. The sound is great as you would expect from Bose. I’m glad to have purchased them and would do it again.
Written by a customer while visiting bose.com
Customer Rating
5
Great for music and social interaction together
on April 13, 2026
Posted by: ChC
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I purchased a pair of open earbuds to compliment my pair of Quiet Comfort earbuds. The Ultra Opens allow me to listen to music and still be fully aware of my surroundings . They are so comfortable that I usually forget I am wearing them at all and usually forget that not everyone can hear the same background music I'm getting to listen to all day long.
Written by a customer while visiting bose.com
Customer Rating
5
Loving my earbuds
on April 13, 2026
Posted by: MegaDeathBunnny
Gender:Female
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I actually really love it, it stays in my ears whenever I go workout at the gym, traveling to the city, using it at work when the sales reps are always having loud meeting. I love how stylish it is for my ears, I love the color I got and I am planning to get my husband a pair too since these are the only ones that don't fall out of our ears.
Written by a customer while visiting bose.com
Customer Rating
4
Amazing sound and comfort
on April 13, 2026
Posted by: Heather
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I absolutely love Bose products. The sound is amazing!! I bought these for comfort and they did not disappoint. I only gave 4 stars because I sometimes have connections issues. They stop connecting to my iPhone for a period of time and then reconnect after an hour or so. I’ve contacted Bose and they have offered to exchange them. As long as they reconnect I’ll keep the ones I have. They no longer offer the lilac chill and I love the color!! If you are thinking if you should buy these, buy them you won’t be disappointed.
Written by a customer while visiting bose.com
Customer Rating
3
If you're going to buy, don't buy refurbished.
on April 13, 2026
Posted by: EJ3
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] So, I was really excited to receive these, I've been looking for a new pair of earbuds to replace my airpods and I thought these would be a good choice. At first they were great, but I started to notice connectivity issues as well as static and feedback in both earbuds as well as generally not working consistently or super well. I know that because they are refurbished they might have had issues in the past, but I have issues with these almost every single day at this point.
Response from bose.comBy Customer Support, April 13, 2026
We’re sorry to hear about the issues you’ve experienced with your refurbished earbuds. To help you further with the connectivity concerns, here’s a helpful article that may resolve the issue:
https://bose.life/4vth0Sf.
Gem - Customer Support
https://bose.life/4vth0Sf.
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Made for Apple products
on April 13, 2026
Posted by: Cakes
Gender:Female
Length of ownership:1 week
[This review was collected as part of a promotion.] Sound quality is horrible. I wouldn't have bought them had i known they were made for apple products. Callers couldn't hear me at all so disappointed.
Response from bose.comBy Customer Support, April 13, 2026
Hello! Thank you for taking the time to share your experience with us. We truly appreciate your feedback regarding the sound and call quality of the Bose Ultra Open Earbuds.
The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call quality performance. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
You can check out this helpful link for more information:
https://bose.life/4vrgK63
https://bose.life/4ci72vD
-Cedrick
The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call quality performance. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
You can check out this helpful link for more information:
https://bose.life/4vrgK63
https://bose.life/4ci72vD
-Cedrick
Written by a customer while visiting bose.com