Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,210 Reviews)
Rating breakdown 4,210 reviews
5 Stars
2,735
4 Stars
767
3 Stars
378
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Open Ear
on April 14, 2026
Posted by: Rh
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These open ear buds are great ‼️ I bought a pair for a friend who love them too‼️ Smooth tone yet you can hear what’s going on around you.
Written by a customer while visiting bose.com
Customer Rating
5
on April 14, 2026
Posted by: Joe
[This review was collected as part of a promotion.] Product is excellent for being able to hear around you and have hear the music.
Written by a customer while visiting bose.com
Customer Rating
5
Blows away apple
on April 14, 2026
Posted by: Vp 2010
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] I purchased them before I had major surgery. It was a 10 hour surgery and a 2 month recovery. I used them every day
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable and Secure!
on April 14, 2026
Posted by: Ellie
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] These headphones are FANTASTIC! The sound quality is amazing and they are extremely comfortable. I often wear these for many hours at a time and they’re so comfortable that I sometimes forget I’m wearing them. In-ear headphones would hurt my ears if I wore them too long so these have been a wonderful find. Also, they’re incredibly secure — I have worn them on 10+ miles runs and strength workouts and have never felt like they were moving around or were going to fall out. Highly recommend!
Written by a customer while visiting bose.com
Customer Rating
4
Situation awareness
on April 13, 2026
Posted by: R1Z0
Gender:Male
Length of ownership:6 months
[This review was collected as part of a promotion.] The Bose Ultra Open Earbuds are a great, albeit expensive, entry into the open-ear headphone market, offering a unique design that prioritizes all-day comfort and environmental awareness without sacrificing sound quality. These headphones are great for running or working out in. They stay secure and are very comfortable for extended sessions. If I could change one thing about these it would be the microphone. They don’t pickup conversations very well when compared to the Bose earbuds or headphones. All things considered these are good headphones. I personally prefer my earbuds and headphones in all situations with the exception of working out/running or in office use.
Written by a customer while visiting bose.com
Customer Rating
5
BEST earbuds ever!
on April 13, 2026
Posted by: Tukta
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] The best earbuds I have ever. I often forgot the I have them on my ears as they are truly comfortable. LOVED immersive mode. I wish I can have all the colors lol.
Written by a customer while visiting bose.com
Customer Rating
5
Great product
on April 13, 2026
Posted by: may75
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] I bought these earbuds after an older pair of Bose earbuds that I used to work out in malfunctioned. These are a great upgrade. The ability to hear what is going on around me while working out, with good sound production, is fantastic. Also, the ability to choose between sound modes is a great feature. I have had issues with other earbuds that are "one size fits all" which means for me that they fell out of my ear. Even with several sizes of wings being included. By design these buds fit secure on any size ear and so lightweight that I hardly notice that I have them on.
Written by a customer while visiting bose.com
Customer Rating
2
Not worth the money. Would not purchase again
on April 13, 2026
Posted by: A waste
Gender:Female
Length of ownership:6 months
[This review was collected as part of a promotion.] Was not really pleased with them. People complained that they couldn’t hear me so I only wear them to listen to music .
Response from bose.comBy Customer Support, April 13, 2026
Thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re sorry to hear about the difficulties you’ve had with call quality. These earbuds are designed to deliver an open‑ear listening experience with rich sound, but we understand that clear communication is just as important. To help, here’s a helpful article that provides steps to resolve microphone issues with your earbuds:
https://bose.life/4syVSaz
Gem - Customer Support
https://bose.life/4syVSaz
Gem - Customer Support
Written by a customer while visiting bose.com