Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Awesome! I love them
on July 12, 2025
Posted by: Marisol LD
I love them! I got a second pair. They are super comfortable and the sound quality is great!
Written by a customer while visiting bose.com
Customer Rating
4
on July 10, 2025
Posted by: Dave
I like the physical buttons verses the touch, sound quality is very good but there is a slight lag upon answering a phone call
Written by a customer while visiting bose.com
Customer Rating
3
Great look but…
on July 10, 2025
Posted by: Paulv
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I love the feel and look of them, for the most part the sounds is great but my right earbud keeps disconnecting. Every time I move my head it just produces no sound, or it goes in and out for some reason. I put it in the case to reconnect and sometimes that works and fixes it, other times it just continues to go in and out with the sound. It’s frustrating
Response from bose.comBy Gem, Customer Support, July 10, 2025
Thanks for sharing that — we’re sorry to hear the right earbud is acting up, that does sound frustrating, and we're here to help
To assist you better, could you please send us:
• The exact model of your Bose earbuds
• The serial number (usually found on the case or earbuds)
• Your current location
Once we’ve got those details, we’ll be able to look into your issue and get things sorted out as quickly as possible. Thanks for being part of the Bose community!
https://bose.life/48EXztC
Gem - Customer Support
To assist you better, could you please send us:
• The exact model of your Bose earbuds
• The serial number (usually found on the case or earbuds)
• Your current location
Once we’ve got those details, we’ll be able to look into your issue and get things sorted out as quickly as possible. Thanks for being part of the Bose community!
https://bose.life/48EXztC
Gem - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Less impressive that I expected from Bose product
on July 9, 2025
Posted by: John boy
Gender:Male
Length of ownership:1 month
Not that impressed, total on time with
Minimal use drains batteries to fast. Overall time allowed is less than expected also.i fell
Like they spend more time in the charger than in my ears
Minimal use drains batteries to fast. Overall time allowed is less than expected also.i fell
Like they spend more time in the charger than in my ears
Response from bose.comBy Daisy, Customer Support, July 10, 2025
Hi John! The Ultra Open Earbuds will provide up to 7 hours of play time. If the battery does run out, a quick 10-minute charge in the included charging case will add up to 2 hours of play time!
If your buds are not providing this, check out our handy troubleshooting guide at https://bose.life/4mo733o. We're confident that you'll be enjoying the buds with the expected play time again in no time.
Daisy - Customer Support
If your buds are not providing this, check out our handy troubleshooting guide at https://bose.life/4mo733o. We're confident that you'll be enjoying the buds with the expected play time again in no time.
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Comfort meets amazing sound!!!
on July 1, 2025
Posted by: Kim B
Length of ownership:1 week
I've finally found earbuds I can wear all day without discomfort – the Bose Open Earbuds are a game-changer! For years, I struggled to wear earbuds for more than an hour or two before the pinching became unbearable. These are truly amazing; I can comfortably wear them for extended periods without any pain whatsoever.
What truly sets these earbuds apart, besides the incredible comfort, is their open-ear design. Unlike traditional earbuds that completely seal off your ears, these allow you to hear your surroundings. This feature is fantastic, especially in a work environment. I can listen to my audio while still being aware if someone walks into my office or calls my name. It's the perfect balance of immersion and situational awareness.
And, as you'd expect from Bose, the sound quality is absolutely amazing. Every note is crisp, clear, and rich, delivering that premium audio experience Bose is known for.
I love my Bose Open Earbuds so much that after buying a pair for myself, I've already gifted them to several friends. If you're looking for earbuds that prioritize comfort, allow you to stay aware of your surroundings, and deliver exceptional sound, look no further. Thank you, Bose, for creating such an innovative and comfortable product!
What truly sets these earbuds apart, besides the incredible comfort, is their open-ear design. Unlike traditional earbuds that completely seal off your ears, these allow you to hear your surroundings. This feature is fantastic, especially in a work environment. I can listen to my audio while still being aware if someone walks into my office or calls my name. It's the perfect balance of immersion and situational awareness.
And, as you'd expect from Bose, the sound quality is absolutely amazing. Every note is crisp, clear, and rich, delivering that premium audio experience Bose is known for.
I love my Bose Open Earbuds so much that after buying a pair for myself, I've already gifted them to several friends. If you're looking for earbuds that prioritize comfort, allow you to stay aware of your surroundings, and deliver exceptional sound, look no further. Thank you, Bose, for creating such an innovative and comfortable product!
Written by a customer while visiting bose.com
Customer Rating
5
Great earbuds
on July 1, 2025
Posted by: Dave
I bought these for my wife so she could listen to books on her phone. She said they are the best earbuds she has every used.
Written by a customer while visiting bose.com
Customer Rating
5
I love these headphones
on June 30, 2025
Posted by: Jessicac2884
Gender:Female
Length of ownership:1 month
I love these headphones. They are so comfortable and my ear never hurts after wearing them for a long time.
Written by a customer while visiting bose.com
Customer Rating
5
comfort and the art of loosing yourself in soundbo
on June 30, 2025
Posted by: Boogey Bud
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] i have had my ultra open buds for about 2 months now. best and full sound. problem? too comfortable. i forget i have them "on" my ear
Written by a customer while visiting bose.com