Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
2,739
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
155
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Love these!
on July 25, 2025
Posted by: Txlollie
Gender:Female
Length of ownership:1 month
Umm, these are a game changer. Love my regular Bose earbuds buds but was looking for something safer for when I’m out walking or shopping and want to enjoy my music or podcasts but want to be aware of my surroundings.
Written by a customer while visiting bose.com
Customer Rating
2
I expected better from Bose
on July 25, 2025
Posted by: Ears Wide Open
Gender:Female
Length of ownership:1 month
Sometimes the earbuds are not synced and will play content with a delay in one ear; sometimes in the middle of streaming there is a notification of how much power is left in the earbuds -- unprompted, just while listening; there is no way to turn them off that I can tell, so they just drain battery if not put in the case after being idle. These all seem like very simple and silly issues that should not exist in a Bose product
Response from bose.comBy Customer Support, July 25, 2025
I appreciate your patience, and I understand how these issues can be frustrating, especially since they seem like simple fixes. To help resolve this, I recommend trying a reset or re-pairing the earbuds and making sure the firmware is up to date. These steps often do the trick! For detailed guidance, here's a helpful troubleshooting link:https://support.bose.com/s/article/bose-ultra-open-earbuds-poor-sound-quality-from-product?language=en_US.
If you still experience issues afterward, please don't hesitate to contact Bose support—we’re here to help!
Kelly - Customer Support
If you still experience issues afterward, please don't hesitate to contact Bose support—we’re here to help!
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great for Daith Pierced Ears
on July 24, 2025
Posted by: Christyk
Gender:Female
Length of ownership:1 month
I have daith piercings for migraine relief so most regular earbuds don’t really work for me. These have been great, though. They stay in place. I can hear without even maxing them out. I love them. I told my friend who also has saith piercings. He tried them as well and also loves them.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent sound
on July 24, 2025
Posted by: watts459
Gender:Male
Length of ownership:1 month
Although I gave these five stars I do have one complaint. Ears don't stop growing and i am older. (66) I have a very hard time keeping these on for longer than an hour or so, and they tend to pull away from my ear canal because of the size.
Written by a customer while visiting bose.com
Customer Rating
5
Great fit, feel and sound
on July 24, 2025
Posted by: MWri
Gender:Male
Length of ownership:1 month
Excellent fitness, feel and performance. They work and sound great. Highly impressed so far
Written by a customer while visiting bose.com
Customer Rating
5
Great Earbuds
on July 24, 2025
Posted by: Lestarea
Gender:Male
Length of ownership:1 month
I’m impressed with the quality and sound of these earbuds, I was hesitant about buying them but I’m glad I did.
Written by a customer while visiting bose.com
Customer Rating
4
Questionable satisfaction
on July 24, 2025
Posted by: walkerd
The concept is good but I'm having trouble finding a sweet spot to maximize my listening experience. They don't seem to work well with wearing pierced earring. I'll have to to decide soon if I'll keep or return them.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing product
on July 24, 2025
Posted by: Robbieo
Very light weight, don't get ear goop on them, you cab still hear other things if you need to, and the push button controls are very easy
Written by a customer while visiting bose.com