Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,215 Reviews)
Rating breakdown 4,215 reviews
5 Stars
2,737
4 Stars
768
3 Stars
380
2 Stars
176
1 Star
154
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
THESE STAY PUT!
on July 28, 2025
Posted by: NIghttimeNinja
Gender:Female
Length of ownership:1 month
I bought these as an alternative to my air pod pros. I was looking for earbuds that stay in your ears when moving around. My pods would always fall out of my ears whenever I was moving around. THESE STAY PUT! Not only that but the sound quality is FANTASTIC. Even with one ear bud in, WOW. Also, I noticed with my pods my ears canals would hurt if I used them too much. These are light weight, barely register they are on your ears and after back-to-back double shifts I have no discomfort. The battery life is twice as long as my pods too. I can literally wear them the whole shift, when my pods I would alternate wearing 1 at a time every few hours to conserve battery and make it thru the shift. I was skeptical of the open ear concept, but I love that I am able to hear my surroundings without sacrificing sound. I have literally showed everyone I work with and had them try these on. Bonus, the button on them will control not only my phone and iPad but my desktop and laptop music for starting and stopping. My pods only did that when connected to my phone and iPad. The price is well worth it! I contemplated for a year on buying these due to the open ear concept and the price. Now I am wondering why I waited so long.
Written by a customer while visiting bose.com
Customer Rating
1
Not as good as I expected it to be
on July 27, 2025
Posted by: Adam
Gender:Male
Length of ownership:1 month
Sound quality is not quite what I expected and during phone calls, people are telling me they have a really hard time hearing me. Also, after about 30 minutes it starts to hurt the spot, it seats on my ear. I expected a lot more from a Bose product
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on July 27, 2025
Posted by: Scott _13
I fit these three weeks ago and have used them every day since then. The sound is excellent.
Written by a customer while visiting bose.com
Customer Rating
5
Astonishing and High Quality
on July 27, 2025
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
I am impressed with my new Ultra open ear buds. I have always believed and desired high quality products. Bose products answer this intention. These ear buds are astonishing, well-built and the high-quality sound is phenomenal. The ability to hear the music or video while being aware of my surroundings is a fantastic benefit. I highly recommend this item and the Bose Corporation.
Written by a customer while visiting bose.com
Customer Rating
2
good not better
on July 27, 2025
Posted by: totee
been using for 2 weeks..so far good..not as better as plug into the ears though..
& the case doesnt show level of charge?
& the case doesnt show level of charge?
Response from bose.comBy Kelly, Customer Support, July 27, 2025
Thanks for sharing your experience! We're glad to hear the earbuds are working well so far, even if they don’t quite match the feel of the older in-ear style you prefer.
As for the charging case, you're right—it doesn’t show the exact battery level on the case itself. But no worries! You can still check the battery status in two easy ways:
Bose Music App – It gives you a clear view of the battery levels for both the earbuds and the case.
LED Indicator on the Case – The light gives a quick idea:
Green = High charge
Amber = Medium charge
Red = Low charge
Kelly - Customer Support
As for the charging case, you're right—it doesn’t show the exact battery level on the case itself. But no worries! You can still check the battery status in two easy ways:
Bose Music App – It gives you a clear view of the battery levels for both the earbuds and the case.
LED Indicator on the Case – The light gives a quick idea:
Green = High charge
Amber = Medium charge
Red = Low charge
Kelly - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Great, but still not quite perfect (fit wise)
on July 26, 2025
Posted by: Macross2024
Gender:Male
Length of ownership:1 month
The fit is complicated. I like that they don't go into my ear. That causes earache for me, and cause wax buildup in my canal. However, I put the volume all the way up to be able to hear them. People next to me can hear noise from what I am listening 🎧 to. The sound is decent, none the less. Would be wonderful if they had that part that goes into your lobe area, without the plug that goes into your ear. So that it lines up more consistently with your ear canal.
Written by a customer while visiting bose.com
Customer Rating
5
Love open sound ultra
on July 26, 2025
Posted by: Bonnie
I Love my open sound so much that I bought four I have never been able to find earbuds that fit my ear until I found these. I am excited and happy about them.
Written by a customer while visiting bose.com
Customer Rating
5
Awesome!
on July 26, 2025
Posted by: Kyle H
Gender:Male
Length of ownership:1 month
First and foremost, these are the most comfortable open earbuds I’ve ever worn! I absolutely forget that I’m wearing them sometimes. I run during weird hours; a lot of the time in the dark. Great sound quality, but you can hear the ambient sounds! Quickly becoming my favorites!
Written by a customer while visiting bose.com